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Thomson & Bancks Data Protection Privacy Notice

1. Thomson & Bancks Solicitors is the trading name of Thomson & Bancks LLP which is a registered Data Controller with registration number Z5334234, registered at 37 High Street, Pershore, Worcestershire, WR10 1AH. Paul Johnson is the Data Protection Director and Partner responsible for data protection matters.
2. The UK is committed to maintaining standards of data protection and the EU’s General Data Protection Regulation (GDPR) is incorporated into UK law (the UK GDPR) alongside the Data Protection Act 2018.
3. This is notice to you that Thomson & Bancks Solicitors will be handling the data you have provided to us and all further and subsequent data received from you, your advisers, third parties, financial institutions and government bodies, for the purpose of carrying out your instructions and doing work for you on the legal and professional matters for which you have engaged Thomson & Bancks as Solicitors.
4. The data that will be collected and used will include whatever personal information is received and this can include matters relating to your integrity, your health, your banking and financial matters, your family and children, civil and criminal legal matters and anything necessary to deliver our services as Solicitors within the law.
5. Thomson & Bancks will gather, process and retain data in accordance with the attached Data and File Retention Policies.
6. You have the right to withdraw your consent to us keeping and processing your personal data but should be aware that the withdrawal of your consent may make it impossible for us to continue as Solicitors and there may be consequences for any transaction or legal case in which you are participating. It is important that you raise concerns to redefine the limits of your consent.
7. Our conduct of your affairs is regulated by the Solicitors Regulation Authority. This extends to the protection of personal data. We do not conduct automated processing of data collected remotely, but in order to assist us in verification of identity and insolvency, we will use electronic means to make checks as to your identity and any history of insolvency.
8. Except as mentioned in paragraph 9 below, we have no expectation of sending any data outside of the United Kingdom for our purposes or conducting the business of Thomson & Bancks in a foreign jurisdiction, but on your instructions, we will send your personal data to other people, businesses and banks who may be wholly or partly overseas.
9. There may on some occasions be use made of applications, used by lawyers, that are cloud based or web based and whose architecture may include computer servers in the Republic of Ireland or EU countries, such as systems for searching for companies, people and properties to identify their histories, or to access published legislation, or law reports, or to bundle litigation documents in your legal cases. In addition, it is not possible for Thomson & Bancks to know whether the third parties and financial institutions with whom you wish to communicate or transact are honest and will guarantee the protection of your data. As Solicitors, we shall conduct ourselves professionally but cannot eliminate all risks of cyber-crime, identity theft or theft of your personal data by third parties or systems that are not in the direct control and management of Thomson & Bancks. We act on your instructions but at your risk.
10. For data security, the computer servers of Thomson & Bancks are located off-site, but in England, where they are managed by an IT provider, contracted with Thomson & Bancks to maintain appropriate levels of security and to make back-ups of data. Our IT may also use locations within the European Economic Area (EEA). These countries include the Republic of Ireland and are subject to GDPR. The data held is accessed by the partners and staff of Thomson & Bancks, online, in the proper conduct of your matters.

Our contact details:

Name: Paul Johnson
Address: 37 High Street, Pershore, Worcestershire, WR10 1AH
Phone number: 01386 562000
Email: info@tbsolicitors.co.uk

Your data protection rights

Under the UK GDPR, you have a number of important rights that you can exercise free of charge. In summary, these rights are:

• Transparency over how we use your personal data and fair processing of your information;
• Access to your personal information and other supplementary information;
• Rectification – require us to correct any mistakes or complete missing information we hold on you;
• Erasure – require us to erase your personal information in certain circumstances;
• Receive a copy of the personal information you have provided to us or have this information be sent to a third party, this will be provided to you or the third party in a structured, commonly used and machine readable format;
• Object at any time to processing of your personal information for direct marketing;
• Object in certain other situations to the continued processing of your personal information;
• Restriction – request that we restrict our processing of your personal information in certain circumstances;
• Data portability – ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
• Request not to be subject to automated decision making which produce legal effects that concern you or affect you in a significantly similar way.

If you want more information about your rights under the UK GDPR, please see the Guidance from the Information Commissioners Office on Individual’s rights under the UK GDPR.

If you want to exercise any of these rights, please contact the Partnership Secretary, Wendy Haskins at wendyh@tbsolicitors.co.uk or on 01684 299633.

How to make a complaint

The UK GDPR also gives you the right to lodge a complaint with the Information Commissioner’s Office. Their contact details are Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline number: 0303 123 1113. Website: https://www.ico.org.uk/make-a-complaint

Changes to this privacy notice

We constantly review our internal privacy practices to make sure they are up to date and may change this policy from time to time. When we do, we will inform you by email.

Get in touch

If you have any questions about this privacy notice or the information we hold about you, please contact the Partnership Secretary, Wendy Haskins at wendyh@tbsolicitors.co.uk or on 01684 299633.

Alternative formats

If it would be helpful to have this notice provided in another format, please contact us.