Transparency Rules in force from December 2018 oblige Solicitors to publish prices for specific types of work only. There have been times in the past when professional rules would have prevented Solicitors from advertising themselves, let alone publishing their prices, but in a modern age the Solicitors Regulation Authority requires that pricing information is available to you on our web site, which we are very happy to provide.
The guidance here applies to work beginning in 2019 and does not apply to work done in earlier years for which prices and arrangements were not necessarily the same. The headings below are for those specific types of work for which pricing information is required to be published. Please select the applicable heading for the information listed:-
(Freehold sale or purchase, leasehold sale or purchase, mortgages and remortgages)
(uncontested cases with all assets in the UK)
(summary only offences)
We no longer undertake this work; but will signpost existing clients to take advice elsewhere.
(claims for unfair or wrongful dismissal)
(excluding asylum applications)
We do not undertake this work; but will signpost existing clients to take advice elsewhere.
(defending claims for unfair or wrongful dismissal)
(new applications or varying existing licenses)
We no longer undertake this work; but will signpost existing clients to take advice elsewhere.
Thomson & Bancks has always been committed to setting out for all clients, a personal explanation of how we charge for the work we do. The general information on this website is indicative of how we charge, but special arrangements will be agreed with particular clients. Our agreeing to act for a client requires identification, terms of business and client care letters as explained below.
All of our clients must meet certain standards of identification at the point at which we agree to accept instructions to carry out work. This is in order to comply with our obligations in law, and to protect the integrity of the identity of any individual or business added to our data base. As appropriate we must be able to report to a lender, or to the courts , a government agency or a third party, that where we say that we are acting for a client there has been due diligence to verify that this is true.
Clients are issued with a Client Care Contract which sets out the contractual terms that Thomson & Bancks has introduced detailing identification requirements for our clients, the way in which we do work, the charges we make and many surrounding details about the rights of clients, our commitments as Solicitors, and information about insurance and the limits on our liability. The Client Care Contract is amended from time to time because the law changes and how we deliver our services will evolve with time. A copy of the present Client Care Contracts, including details of who may deal with your work, can be found on the relevant department’s pricing page above. Information about how to complain if you are unhappy with the service you receive can be viewed here. Clients are kindly asked to sign and return to us an acceptance of our terms of business, without which we will usually be unable to act.
All clients will receive a client care letter when we agree to work on a new matter. The letter is usually accompanied by the Client Care Contract unless you have signed to accept another copy recently. In particular the letter highlights the matter to be dealt with, who will be doing the work, how it will be charged for and guidance on the expected time and cost so far as can be said. The way we charge is different for different types of work. Each department of the firm attaches information to its Client Care letters that identifies who carries out the work for which we charge, their grade, and the hourly charge out rate (in so far as an hourly rate might apply). Specimen Client Care letters setting out the typical information issued by each department can be viewed on the relevant department’s pricing page.
The information provided under “Publication of Prices” is about conventional arrangements where the Solicitors is paid by their own client for work done. We no longer offer new clients an option of using a “no win no fee” arrangement.
If you have any questions or concerns, feel free to contact us for a free, no obligation enquiry.
01242 235250
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1. Jemma O’Connor
Thomson & Bancks and Davies Murray-White are trading names of Thomson & Bancks LLP.
Companies House registered number OC319305. VAT registration number 274 1388 48. Registered Office: 37 High Street, Pershore, Worcestershire WR10 1AH.
Partners (we use the word "Partner" to refer to a Member of the LLP, or an employee with similar status): Paul N Johnson, Angela J Scott, Sylvia A Gillham, Jonathan W H Davies, Sarah J Ingles, Emma J Cottell, John P Stagg
Thomson & Bancks LLP is authorised and regulated by the Solicitors Regulation Authority number 442238.
© Thomson & Bancks LLP 2024 | Policies and disclaimers.
