Testimonials

Highly recommend T&B. Claire was a massive help after previous solicitors took so long we lost a buyer, she kept us up to date every step of the process. She is a star!

Mrs J

It only remains for us to thank you for your kind attention to our interests, timely advice and prompt resolution of the matter in hand. We are most grateful.

Mr and Mrs P

This is the second time we have used Thomson & Bancks to carry out conveyancing of property. On both occasions, Emma Cottell and her team have ensured that the entire process was conducted promptly, efficiently and with excellent communication. Thank you!

Mr K

My house sale and following purchase had several issues due to bereavement at onset of procedure. Emma and her team were extremely kind and sensitive and this patience was exemplary. Many thanks.

Mrs F

Having moved house four times this is by far the best solicitor. Thomson & Bancks were recommended by the estate agent and our decision to engage them was the best choice we’ve ever made. Excellent in every respect – they could not improve as they are perfect.

Mr L

Thank you so much for all of your hard work during this extraordinary time. Thank you for being the most efficient solicitor we’ve ever known. We had confidence in you from start to finish and you never kept us waiting for a reply. We could not have asked for more.

Mr and Mrs L

All at T&B were efficient and friendly. Dealt with the COVID-19 situation well and moved to change working practices quickly and smoothly. Were informative at all stages and ensured we remained aware at all times.

Mr and Mrs B

Absolutely wonderful service as always. Emma and Louise were fantastic, always responsive to communications, friendly and professional. They really excelled at the job and I felt safe and supported. Highly recommend. Not to forget the receptionists who were always friendly and helpful. Considering this was such challenging times, what a stellar team.

Ms N

Very helpful and friendly service explaining procedures clearly.

Mr and Mrs N

The writing of our joint wills was made far simpler than we had expected. The advice regarding trusts was invaluable and explained in an easy to understand language, so we came away very satisfied with the service levels we had been given.

Mr and Mrs W

Great Service, Thank you!

Mr and Mrs W

Very helpful when needed.

Mr and Mrs T

Worked in a very friendly and relaxed atmosphere.

Mr and Mrs D

Reassuring and approachable with competency.

Mr and Mrs A

Throughout the administration of my late sisters estate I received excellent help and support from Mrs S. Ingles and her secretary.

Mrs L

Very professional friendly service.

Mr and Mrs C

The whole process was very efficient and made very easy for us.

Mr and Mrs R

I was introduced to this firm of solicitors by my husband. They have always given excellent service, show great patience and would be someone whom I would recommend without hesitation.

Mrs H

The making of our wills was a very smooth process with excellent advice from friendly, professional solicitor in pleasant surroundings.

Mr H and Miss H

I have used Jonathan Davies for 23 years. One of the best. Thanking You.

Ms L

I was not at ease making my will, which could have been stressful. Everyone was pleasant.

Mrs H

I have been delighted with the service I have received from Jonathan Davies and the rest of the staff at Thomson and Bancks.

Mr B

I was extremely happy with the service I received. Mrs Harris was very patient, explained everything carefully and never made me feel rushed. I am so pleased I came to Thomson and Bancks to arrange my will.

Mrs C

Good, prompt service and advice with pleasant staff.

Mrs O

It was good to be able to use a well-established local firm who gave me an excellent, friendly service, I am more than pleased. Thank you.

Mrs F

Excellent service always made welcome.

Mr J

I was very pleased with the services I had, also the advice from Jemma O’Conner.

Mrs C

A good understanding of our unique requirements and a determination to provide what we required – unlike another firm. Many thanks.

Mr K and Miss P

The service I received was excellent and the work was completed quickly and efficiently. I have recommended your practice to all my friends.

Mrs O

Chantal was a pleasure to have as our solicitor. She was helpful and available to deal with any concerns we had.

Mr and Mrs T

We really appreciate you (Sylvia) sticking with us and seeing through the sale. I know we were the most decisive clients, but we’re very happy with the decision we finally made.

Mr H

I have found the conveyancing department of Thomson and Bancks A1. I don’t live locally but this was not a problem. I would like to thank you (Sylvia) for all of the hard work you put into the Legal Side of my move. I appreciate it wasn’t the easiest sale / purchase. If I should need a solicitor, I would certainly return to you. I would also recommend you to anyone who needs a conveyancing solicitor, not living in the Pershore area was not a problem. Again, many thanks for all of your hard work, it was a relief to be in such capable hands.

Mrs P

A First class professional service throughout, This was our first experience of Thomson and Bancks, we shall certainly use again and would highly recommend.

Mr S

Hayley did a brilliant job! She dealt with the sale of our house and sorted out any problems which took away a lot of stress from us.

Mrs M, Mr S and Mr T

We first established contact with Sylvia back in mid-2006, since when this is the third transaction completed with a fourth in the pipeline. Always an efficient service with an excellent rapport which assists in managing stress. We have introduced parents to T&B and will be looking to finalise our wills and associated Powers of Attorney shortly. I think this highlights a very high degree of satisfaction.

Mr and Mrs A

We’re very happy with Claire’s efforts on our behalf as we appreciate this was a particularly challenging affair.

Mr and Mrs I

The service provided by our solicitor was swift, competent & most sympathetic in understanding the circumstances surrounding the nature of the problem.

Mr H

I had a very good service. Was very pleased.

Mrs C

Our wills were organised in a friendly & professional way by Kath Harris, and although we had several delays due to unexpected family issues, we were never once made to feel rushed along by anyone in your office. Thank you again.

Mr & Mrs H

A difficult task made easy, Thank you.

Mr & Mrs K

Very professional service showing kindness and understanding, Kath Harris is excellent.

Mr C

We are especially grateful to Kath Harris. With my husband gravely ill and housebound, her willingness to come to see us at home and to deliver documents by hand and her kindness and friendliness, have been most welcome.

Mr & Mrs R

We were extremely pleased with your advice.

Mr & Mrs O

Very pleased with service and advice given by Kath Harris, Thank you.

Mr & Mrs D

The service provided by Thomson & Bancks is faultless and professional with a human touch to make you feel like you matter.

Mrs G

Excellent and efficient service, friendly staff at all levels.

Mr & Mrs E

We could not have received better advice or service. Thank you.

Mr & Mrs R

Extremely satisfied with service provided.

Mrs M

Very professional and got matter to conclusion quicker than expected.

Mr B

The branch office in Tewkesbury has made doing business with you SO much easier. I really did appreciate this service being an OAP.

Miss G

I was very happy with everything. It was all sorted out, and done very quickly. Thank you.

Mrs M

Kate was very friendly, welcoming and accommodating – very professional too and clear. Would definitely recommend.

Miss H-J & Mr R

Kate your presence is your gift.

Mrs H

I am very pleased with the excellent service you have provided. Many thanks.

Mr E

We were extremely happy with everything Kate Newbold did for both of us and would definitely recommend your service to others.

Mr & Mrs T

First class service provided by Kate Newbold for updating wills and LPA’s.

Mr & Mrs T

Helpful, professional but at the same pleasant and friendly.

Mr & Mrs M

Everyone at this practice is friendly whilst remaining professional.

Mr & Mrs S

Totally happy with the way that Thomson & Bancks dealt with the matter, very efficient, prompt & friendly, with excellent communications all the way through the process.

Mr C

I cannot thank you (Sarah Ingles) and Chris Rogers enough for dealing so efficiently with the administration of my wife’s estate. You relived me from the brunt of dealing with essential correspondence, etc., at a rather emotional time for me.

Mr W

The nature of the business undertaken meant a very long wait but we were informed that this would be the case, and in no way, was it a reflection of Harriet.

Mr & Mrs K

Thomson & Bancks have provided an excellent service and advice.

Mr C

Excellent service, will use you again. Thank you.

Mr O & Ms B

Friendly and helpful staff.

Mr & Mrs L

Just keep doing what you already do. First class.

Mr & Mrs A

We were recommended to use Thomson & Bancks by more than one of your clients. The service provided by every member of staff has been excellent and efficient from start to finish. We shall use Thomson & Bancks again as and when there is a need.

Mr & Mrs D

I have used T&B for making wills, changing wills and conveyancing. All aspects have been handled very efficiently and professionally.

Mrs F

Tania, your compassion and support shone through together with your total professionalism. I will always thank you for that – it really meant so much to me. I think a lot of solicitors could learn so much from you!!

Mrs L

A very smooth, straightforward process, Sylvia was extremely pleasant and helpful.

Mrs C

Great to work with Sylvia and team. Very fast and kept the process moving quickly and the developer on their toes!

Mr J

The service provided by our solicitor was swift, competent and most sympathetic in understanding the circumstances surrounding the nature of the problem.

Mr H

We have used Thomson & Bancks many times and would not hesitate to recommend them.

Mr & Mrs H

Tania was amazing! She relied to all emails efficiently and never made me feel like I was being a pain. I would use Thomson & Bancks if I ever need anything again.

Miss S & Miss H

Emily was excellent in our dealings with both sale and purchase. Her advice was very helpful and her engagement with us always warm and a joy to talk to.

Mr W & Miss E

Emily is a true asset to Thomson & Bancks. First class service, communication was great throughout. I would recommend Emily to all friends and family. Emily was efficient at all times, and extremely helpful. Our purchase was Estate Agents quickest sale of the year!!!

Mr S & Miss R

Thomson and Bancks never fails to deliver prompt and excellent service. Thank you so much Sylvia & Emily!

Mr & Mrs A

Great communications from the start kept up to date on issues and had good knowledge of property business. I could not have asked for more.

Mr & Mrs B

Excellent service, smooth, fast, efficient.

Mr M

The technical knowledge and expertise of the solicitor dealing with the matter (a complex property matter involving issues of the covenants and easements, restrictions and planning matters) was invaluable.

Mr O & Miss L

We were really happy with everything, couldn’t fault the process at all. The sale of dad’s house went really smoothly. Many thanks to Thomson & Bancks Solicitors (especially Emily Wort).

Mr S

Generally the service was very good. Emily and her assistants were always prompt, polite and efficient. I would recommend her service to other prospective clients.

Mr S

Outstanding service from Hayley, always contactable, queries answered immediately, very approachable. Never have I had such a positive experience with a solicitor. Thank you isn’t enough.

Mr & Mrs G

I have used Thomson & Bancks on a number of occasions and cannot speak highly enough of their service. A friendly manner together with efficiency and attention to detail.

Mrs S

Hayley and Thomson & Bancks have been fantastic. I am a customer for life. A hard experience made pain free.

Mr H

Efficient, no fuss service. Requirements discussed fully and resolved swiftly, many thanks Hayley.

Mrs A

We would like to say, Hayley Tomkins did a wonderful job, it isn’t easy for two 80+ year old to have to go through this, Hayley made it so easy for us, with a professional approach. Thank you.

Mr & Mrs G

Very happy with the service, both this time and on previous occasions (including preparation and retention of wills).

Mr & Mrs M

Very good service. All matters clearly explained and expedited quickly. Helped make my house move smooth and efficient. Highly recommend.

Mr B

Fast and efficient service. Could not expect more or fault in any way.

Mr & Mrs S

The conveyance was carried out in a very efficient manner and when it could have been very stressful, it was in fact an easy and calm experience. Thank you.

Mrs M

Friendly, professional service. Put us completely at our ease and explained everything we needed to know. Thank you Kate.

Mrs S

I have no hesitation in recommending this friendly and efficient company!

Mrs T

Jonathan and his colleagues made dealing with my brother’s estate an easier matter.

Mr W

Could not fault the service, everything was fully explained and made clear.

Mr & Mrs O

Courteous and excellent service as always.

Mrs S

Very happy with the service provided by Thomson & Bancks. Very professional, efficient and friendly. Would highly recommend this company.

Mrs A

Can’t thank you enough. Just to say a big thank you for all your services during the duties you worked on and did for me. All is now resolved and finished with. Thank you.

Mrs T

I was very impressed with Shannon and the way in which she dealt with my request. She was very efficient and helpful and when she said she’d do something it happened on time exactly as promised!

Mr G

Kept well informed and actioned items speedily.

Mr J

Claire Liddy was great throughout the process. She helped me to understand the legal process of purchasing and selling property.

Ms H

The service was always polite, speedy and efficient. We would certainly use Thomson & Bancks again.

Mr & Mrs T

We found Sylvia very professional, explaining in laymen’s terms and friendly, keeping us up beat when at times very stressful.

Mr & Mrs H

An excellent service offered. A friendly staff makes a big difference.

Mr D

All excellent and professional service.

Mr & Mrs H

Emma always answered my emails and other communications comprehensively and promptly. Emma was very proactive when dealing with the matter of the sale of my property. The whole process I found to be trouble free and I was confident all along that it was in capable hands.

Mrs A

I was impressed with how quickly the sale went through. Many friends say it was much more quickly than normal.

Miss S

Really liked Sylvia’s no-nonsense manner. Very pragmatic. Thank you.

Mr & Mrs J

Very good service, all matters clearly explained and expedited quickly. Helped make my house move smooth and efficient. Highly recommended.

Mr B

Fast and efficient service. Could not expect more or fault in any way.

Mr & Mrs S

Very happy with the service both this time and on previous occasions.

Mr & Mrs M

Since first contacting Thomson & Bancks and meeting Lucy Sherry, I never had any doubt that she would achieve a positive outcome on my behalf. Thank you very much for all the effort put in by all your staff in obtaining such a good result.

Mr M

We found Sylvia very professional, explaining in laymen’s terms and friendly, keeping us upbeat when at times, very stressful.

Mrs H

Service was excellent and dealt with at a speedily fashion – Many thanks for a professional service.

GTWPL

Professional and courteous service.

Mrs R

Hayley thank you so much for your hard work getting us moved into our new house – we really can’t thank you enough! Having you in our corner really made this process a whole lot better!

Mrs & Mrs R

I felt that Sylvia Gillham was always acting in my best interest and with efficiency which ensured a speedy process resulting in the minimum delay.

Mr G

Excellent service from start to finish. Easy to deal with and talk in normal English. Chantal and the team are super friendly and have changed my preconceptions about solicitors, 5 star service. Massive thanks to all, really appreciated.

Mr C & Miss C

Thank goodness I engaged you, it’s been stressful enough and without Thomson & Bancks I would have gone crazy!

Mr T

We would like to say a massive thank you to you and your team for all of your hard work with the purchase of our new home. Once again, you’ve been amazing and we are very grateful.

Miss W & Mr M

Sylvia could not have been more friendly or helpful at what was a very stressful time.

Mrs M

We can’t praise Chantal enough and her amazing speed of organising our exchange and completion on contracts. Thank you.

Mr & Mrs S

Emily, Thank you so much for all you did to help make our move to Southampton so smooth we still can’t believe how easy it was! It was obviously meant to be!! We are loving our new home and exploring this great area. Thank you for making it possible.

Mr & Mrs K

I have been hugely grateful to Chantal and her team for their service, support and patience through the purchase of my first property. Totally professional and reliable. Thank you.

Miss W

This is the first time we have used Thomson & Bancks but we have been delighted with the service we have received. Hayley has been very professional and helpful throughout and has regularly kept us informed of progress. We would not hesitate to recommend you to our family and friends.

Mr & Mrs G

Chantal was fantastic throughout the sale and purchase on our behalf. She always responded in a short time even if it wasn’t good news, to us an answer was better than none and she was brilliant with the whole process as was her team when she was absent. Nicest reception team too. Thank you all!

Mr & Mrs C

Thank you very much for everything you’ve done. It’s been a long journey but I am glad that I had the sense to transfer away from my original solicitors. I’m very grateful for all the work you put in.

Mr S

Emily and the whole team were always helpful with regard to this transaction.

Mrs L

All staff were professional and polite in their responses.

Mr & Mrs O

We are very pleased with your service.

Mr & Mrs F

Excellent advice, good service and levels of contact. Very quick to chase other parties.

Mrs H

Communication was excellent, I was kept updated with everything. Definitely recommend.

Mrs L

Good service.

Mr & Mrs A

No solicitors could possibly be more efficient than Emma Cottell and the team at Thomson & Bancks. The friendly way we were treated made the whole process so easy.

Mr & Mrs M

Excellent service from start to finish. Especially impressed with time scales delivered to perfection. Highly recommended.

Mr & Mrs N

We were not looking forward to making our wills as we had ‘put it off’ for 3 years. But the solicitor make it so easy and relaxed. Thank you.

Mr & Mrs S

We like the friendliness and approachability. It is much more relaxed and welcoming to be addressed by our Christian names though obviously full titles are used where appropriate.

Mr & Mrs B

Excellent, professional, friendly service. Would definitely recommend.

Mr & Mrs R

Fantastic service! Made the sale and purchase of my house completely stress-free. Communication was fantastic. Will 100% use again and recommend to family and friends. Thanks so much!

Mr & Mrs J

I felt that Sylvia Gillham was always acting in my best interests and with efficiency, which ensured a speedy process resulting in the minimum delay.

Mr G

Mrs Harris was excellent. All aspects of our business were discussed and clearly explained. We would not hesitate to use Thomson & Bancks if needed in the future.

Mr & Mrs O

Jemma, apparently effortlessly, achieves a perfect balance of friendliness and professionalism – just what we wanted!

Mr & Mrs B

My brother and I were impressed with the efficiency of our dealings with you regarding the sale of my late mother’s property. Although I do not live locally, I would certainly consider using your services if required at any future date.

Mr P

The service we received from Thomson & Bancks was excellent. The solicitor’s work was very thorough and we were kept informed of progress at all stages of the proceedings. We definitely got value for money.

Mrs S

Felt very satisfied and confident when I met Kate Newbold – her advice was very clear and all correspondence was clear and concise.

Mrs M

Our experience regarding the drawing up of wills was excellent. Highly recommended.

Mr & Mrs M

Fast, no hassle and very efficient. Thank you.

Mr & Mrs K

Very satisfied with your services.

Mrs W

The partners are always helpful in providing advice in various legal matters. I have appreciated their support and friendly approach in my dealings with them.

Mrs G

Very good service, efficient and friendly.

Mr E

Friendly, efficient and really helpful!

Mrs T

I was executor of my father’s will. I live 200 miles away, so was in panic mode when he dies. Sarah Ingles was absolutely marvelous at explaining everything and doing all the legal stuff that was way beyond me! I must also mention Chris, her secretary, was also very helpful. Fees were reasonable. I would highly recommend you to anyone, and everyone.

Mr A

I have had excellent advice concerning my wills and those of my late wife. It has been a very happy relationship with all your staff, particularly Sarah, Jemma and their secretaries. I have relied upon Thomson & Bancks for over forty years.

Mr G

Overall, your service is excellent, practical and appropriate.

Mr & Mrs M

A very good service – thank you.

Mrs M

My husband passed away recently, I had to change and update my will. The service I received was excellent with the solicitor being understanding and compassionate at this very difficult time for me.

Mrs F

Excellent service all round, we would highly recommend Thomson & Bancks Solicitors.

Mrs C

Thank you so much for the way you dealt with my house move. It was not the easiest of transactions but Emma and the team made it as smooth as possible. I would certainly use Thomson & Bancks again.

Mrs E

I am a widow and have just moved house – rather daunting as I always relied on my husband to deal with any paperwork in the household. I needn’t have worried – I was so well looked after by all the staff I come into contact with. I was never made to feel foolish if I didn’t understand anything and everyone was friendly and reassuring. Emily Wort was amazing!!

Mrs W

Very prompt service to which I’m well happy with.

Mrs W & Mr H

Thomson & Bancks have been my solicitors for a number of years. I am very pleased with their help and advice on any problems I may have had in the past.

Mrs L

Very happy with the service, thank you!

Mr B & Miss J

Thanks to all of the team for keeping calm and focused throughout a very long drawn out, frustrating purchase.

Mr & Mrs T

A very satisfactory experience all round, would definitely recommend you to others.

Mrs M

I would wholeheartedly recommend Thomson & Bancks to anyone who needs legal advice. Chrys Wall was very professional and compassionate to my needs.

Mrs B

We have received an excellent service for the conveyancing of our sale and purchase and would highly recommend. The service was efficient and professional, whilst being personal.

Mr & Mrs J

Kath the solicitor was friendly, put me at ease and explained things in a language I could understand. Thank you. I thought solicitors would be much more officious but I was happy to be wrong.

Mrs R

Friendly helpful service.

Mr & Mrs A

This is the first time we have used Thomson & Bancks but we have been delighted with the service we have received. Hayley has been very professional and helpful throughout and has regularly kept us informed of progress. We would not hesitate to recommend you to our friends.

Mr & Mrs G

I cannot believe how smoothly everything went. Thank you.

Mrs T

Absolutely first class service all round.

Mr & Mrs F

Sylvia could not have been more friendly or helpful at what was a very stressful time.

Mrs M

Very professional throughout. Couldn’t ask for more.

Mrs C

I would be so happy to recommend the firm to people who may need a solicitor.

Mr D

Reception staff were very pleasant and efficient. Sarah Ingles was amazing, so easy to talk to and she put me at ease straight away. Very approachable.

Mrs S

Thomson & Bancks took great care in every aspects of our dealings with them and provided a professional, caring service at what was a difficult time for our family.

Mrs T

Excellent concise and accurate advice given from a very professional solicitor and her team.

Mr & Mrs C

Making a new will was handled efficiently by the solicitor involved. Everything was explained very clearly. Would fully recommend Thomson & Bancks solicitors.

Mr G

Excellent services.

Mr F

Excellent efficient service from everyone we needed to have contact with. We would highly recommend you.

Mr & Mrs S

I am perfectly satisfied with every detail.

Mrs K

Thank you so much for being so efficient, helpful, kind and genuinely caring throughout our sale! I’ve struck gold finding you! Thank you for everything, you’re a star!

Mr & Mrs B

Thank you very much for all your hard work in dealing with my divorce. You were professional and compassionate. With your help and advice I was put at ease.

Mrs B

Service was excellent and dealt with at a speedily fashion – Many thanks for a very professional service.

GTW

Thank you to yourself and the team for an amazing service. This is our 5th move and by far the most efficient as far as the legal work has been concerned.

Mr & Mrs R

We both can’t thank you enough, excellent service from you all. Thank you.

Mr T & Miss M

I am a widow and have just moved house – rather daunting as I always relied on my husband to deal with any paperwork in the household. I needn’t have worried – I was so well looked after by all the staff I came into contact with. I was never made to feel foolish if I didn’t understand anything and everyone was friendly and reassuring. Emily Wort was amazing!!

Mrs W

Thank you for all of your help with my recent house purchase. Your team were friendly, very approachable, always quick to reply to a question or query and all round provided a fantastic service. Highly Recommended.

Mr G

Thank you for everything you’ve done to help us move into our first home so smoothly – ish!

Mr C & Miss F

Claire Liddy – excellent, professional and efficient. You have gone above and beyond and have made our experience a smooth and mostly enjoyable one.

Mr R & Miss H

I was very happy with the service we received during the sale of our late mothers property.

Mrs T

Excellent service on legal matters so far. Would highly recommend them.

Mr & Mrs B

Even though I generally like to have a solicitor local to me, the service from Chantal/T&B was so good I decided to use them to purchase a new property in the Midlands. Reliable, likeable, good to deal with.

Mrs W

I think it is really good that you offer solicitor availability on an hourly basis, whether to review work or personal related issues; talking to a professional is worth its weight in gold.

Mr C

Excellent service. Sylvia and her colleagues worked tirelessly on a complex and frustrating case finding workable solutions to seemingly intractable challenges.

Mr S

To Lucy Sherry, many thanks for all you have done. It is very much appreciated!

Mr W

Dear Hayley, Thank you so much for all your help and support with our sale and purchase. You’ve been absolutely brilliant, always professional and yet very approachable.

Mr & Mrs J

The best legal representation we have ever had.

Mr & Mrs P

A fast and friendly service.

Ms B

Just in case any of my friends need a great team of Solicitors for conveyancing or any legal matter I can highly recommend Thomson & Bancks Solicitors. Sylvia Gillham and her team have just made a very complicated and stressful house move as smooth and efficient as I could have possibly wished for. We were always kept informed and all aspects of both purchase and sale were dealt with quickly and professionally. So if you’re looking for an excellent team…I can’t rate highly enough!

Mr & Mr H

Sylvia and her colleagues have acted swiftly and impeccably in this matter and we would recommend them to anyone, especially if you are worried about legal jargon, as T&B help cut through the jargon to the crux of the matter, for which we are most grateful.

Mrs C

Hayley, I am very grateful for your careful attention to detail in securing this registration and for your patience in the process.

Mrs C

Delighted to have found this firm of solicitors. No stone left unturned despite the urgency of the matter. Proactive and intelligent lawyers who took my claim seriously and provided sound advice. Cannot recommend highly enough.

Mrs C

Hayley has been an absolute star! Thorough, professional and attention to detail. I am so grateful for everything you have done to help us during this stressful time. Thank you.

Mrs D

Thomson & Bancks, through Hayley Tomkins, conducted my business in a friendly, clear and ‘user-friendly’ manner throughout, always keeping me fully informed of progress and outcomes. Excellent, efficient and friendly.

Mr J

Sylvia Gillham has dealt with many sales of my family properties over 30 years well.

Mrs B

Generally fab service from start to finish – thanks Sylvia!

Mrs & Mrs S

I found Corinne to be extremely caring, kind and considerate throughout, whilst at all times maintaining a professional approach to a very stressful process.

Mrs P

Hayley was outstanding! Patient, thorough and on the ball! This was a very difficult house purchase due to complications down the chain. Hayley gave 100% and we are very grateful for everything she did. Thank you.

Mr & Mrs D

Friendly and professional service at all times. We felt at ease and had complete faith in all of the staff. Even though at times I was constantly ringing, they never made me feel like a nuisance and pulled out all the stops to get us moved. Thank you to Sylvia and her team, you were all lovely.

Mr & Mrs L

A totally professional service with a large percentage of friendly approach. Sylvia and her team are the very best.

Mr & Mrs T

Chrys – On a personal level your professional standards as a solicitor have been impeccable.

Mr M

Can you thank your lady at the top for managing you all so beautifully, a big thanks to Emily who explained everything so thoroughly and had lots of patience with me, and thank you Hayley for dealing with it at the end.

Mrs H

Thank you again for your hard work, empathy and dedication to my case. I am forever grateful.

Mr L

All matters were explained in a way that we could easily understand. The whole process of house purchase went very smoothly. We felt reassured that everything was being handled in the best possible way.

Mr T & Miss H

Thomson & Bancks Solicitors were helpful, supportive and professional. I would certainly recommend their services to anyone.

Mrs C

I would have never got through the whole thing without the help of Chrys nor Emily. What a great team. Chrys was very understanding and went at great lengths to explain. And I still say that Thomson & Bancks in my eyes will always be number one.

Mrs N

Hayley provided clear advice and acted on our decisions quickly to ensure that our house sale and purchase moved as quickly as possible.

Mr & Mrs M

Thomson & Bancks contracted to convey my property for a certain price in a timely manner and achieved that and more! Extremely satisfied.

Mr & Mrs L

Thank you again for your hard work, empathy and dedication to my case. I am forever grateful.

Mr L

Both Dorcas and Sylvia were brilliant. I asked lots of questions which they answered clearly without making me feel stupid! Thank you both very much!

Mrs S

Dorcas Guillebaud was highly professional and very approachable.

Mr & Mrs W

Fantastic service. You were aware that we needed to complete the buying of the property as a matter of urgency and did everything you could to make that happen. Will definitely be using again!

Mr W

Many thanks Chrys Wall, advice and helpfulness excellent. I would highly recommend you.

Ms L

Thank you for your speedy and reliable service.

Mr & Mrs C

A great professional service from beginning to end, thank you very much.

Mrs B

First class service, excellent advice. All enquiries dealt with expeditiously and very good value for money.

Mr H

To buy and sell a property on my own at my age, could have been a daunting prospect, but Claire guided me through the process, making it easy.

Mrs H

Competence, accuracy and speed – and a delightful attitude. Didn’t know solicitors like that existed!

Mr D

Really friendly and efficient.

Mr & Mrs R

Dorcas dealt with our father’s estate in an empathetic, professional and personable manner. She was very approachable and understanding each time we saw her. Would definitely recommend her to family and friends to act for them.

Mr B

Thank you Lucy for the handling of our son’s medical negligence claim. A professional and efficient service.

Mr & Mrs T

Fantastic service.

Mr B

Very pleased with the service as always.

Mrs H

It was a highly professional service, but at the same time friendly and personal. Everything was completed promptly with good communication of progress at all stages. I’d definitely use Thomson & Bancks again and have already recommended to friends.

Mrs F

Both Ms Wall and her secretary were always very helpful and friendly.

Mr B

Thanks to Chrys for her professionalism and efficiency in bringing my case to a speedy close.

Mrs M

I would like to personally thank Chrys Wall and Emily Friend for their excellent service and professionalism. Always very informative, very helpful and kind. I would definitely use Thomson & Bancks again if I had to and most certainly would recommend to family and friends.

Mrs C

Staff were friendly and polite and always has a smile to greet you

Mr E

Wheelchair access was greatly appreciated

Mr & Mrs W

May I take this opportunity to thank you for the handling of my late mother’s estate. It has been a difficult time for me, and I much appreciate the professionalism shown by yourself and your team.

Mr L

I have appreciated your support and expertise over the last few months. You have helped me through a challenging time in my life and I now feel much more settled and happier than for some years.

Mr F

Ms Wall and her secretary were always very helpful and friendly

Mr B

Thanks to Chrys for her professionalism and efficiency in bringing my case to a speedy close

Mrs M

Very friendly and helpful and put you at ease and I would recommend them to my friends

Mr C

The friendliness of reception staff and help from other staff members if Jemma was not available was a great help to me at a difficult time after losing my husband. Many thanks.

Mrs W

I would always choose Thomson & Bancks, they have never let me down.

Mrs H

My Solicitor was excellent – always available and helpful.

Mrs P

The service I received was prompt, professional and had clarity. A friendly service with integrity, confidentiality and above all one to trust.

Mr B

I am most grateful for your competent and professional manner in bringing my claim to a successful conclusion

Mr C

I cannot praise your service highly enough. Sarah put me at my ease and answered all of my questions very clearly. I would certainly use your services again.

Mrs C

Extremely professional service, met our needs and delivered in a timely manner. Thank you

Mr & Mrs U

Thank you so much for all your help pushing through the sale. I really appreciate all your help. I will highly recommend you to anyone I know moving. I hope you enjoy the fizz.

Mr C

On behalf of the family may I take this opportunity to thank you and your excellent staff for all your efforts on our behalf. Your professionalism, attention to detail, tenacity and concern is much appreciated

Mr R

Very happy with the speed and manner of your service; for both personal and business matters.

Mr & Mrs W

Excellent service, friendly team.

Mrs B

Very helpful service which took a lot of stress out of a difficult procedure.

Mr E

I would like to thank you and your team for the care and attention given to me during what has been and remains a very traumatic time.

Mrs B

We were very grateful to Jemma for accommodating us on short notice. Her help and support were very much appreciated.

Mr & Mrs L

We are totally satisfied with the service provided by Jemma.

Mr & Mrs L

Thank you, for all your kindness and help.

Mrs B

Friendly, approachable and reliable legal service.

Mr & Mrs T

I would like to personally thank Chrys Wall and Emily Friend for their excellent service and professionalism. Always very informative, very helpful and kind. I would definitely use Thomson & Bancks again if I had to and most certainly would recommend to family and friends.

Mrs. C

I would like to personally thank Chrys Wall & Emily Lewis for their excellent service and professionalism. Always very informative, very helpful and kind. I would definitely use Thomson & Bancks again if I had to and most certainly recommend to family and friends.

Miss C

Clare Liddy was excellent handling our sale & purchase of our properties.

Mr & Mrs G

Dorcas & the team were simply outstanding. Communication and advice was first class, always available and with expert knowledge. First class service which made our move so much easier. Will definitely recommend onwards!!

Mr & Mrs M

We are totally satisfied with the service provided by Jemma.

Mr & Mrs L

We were extremely pleased with all aspects of the service provided.

Mr & Mrs C

It was a pleasure to deal with Thomson & Bancks. You were always pleasant, efficient & informative, dealt with everything very quickly.

Mr & Mrs A

As first time buyers we both had no idea what to do and what to expect, but Claire Liddy put us both at ease and was always more than happy to answer any queries or questions we had. Would definitely recommend you! Thank you so much.

Miss D & Mr B

John Stagg was friendly, approachable and helpful. Phone calls were always returned promptly and generally we were very pleased with the service.

Mr R

Jemma, thank you for making a complex and difficult process easy for us ‘oldies’ to understand. We really appreciate it

Mr & Mrs H

Very happy with the speed and manner of your service, for both personal and business matters.

Mr & Mrs W

Excellent service, friendly team

Miss B

Nice to find a solicitor that does what it says on the tin.

Mr Y

Efficient, straight-forward and friendly.

Mr W & Miss T

You were was very professional & explained matters clearly. A very good service.

Miss A

Thank you so much for all your help pushing through the sale. I really appreciate all your help. I will highly recommend you to anyone I know moving. I hope you enjoy the gift bottle of fizz!

Mr C

This is the second time I have used Emma Cottell for property conveyancing. I would recommend her to anyone looking for this service.

Miss G

You made the sale of my house really easy and smooth. Many thanks indeed!

Mr M

Quick, efficient, effective, a good communicator and very helpful. Who could ask for anything more?

Miss P

Really top class – have been very happy with them over several transactions

Mr R

Good communication and advice to clients. We were treated in a very professional manner.

Mr & Mrs G

The friendly and helpful way I was treated made the job of remaking my will much easier than expected – thank you.

Miss H

I think the service I received was exemplary and I am glad I was recommended to use you. Emma is brilliant and I am more than happy with the service.

Mr P

We were very satisfied with the services of Claire Liddy. Quick, efficient, effective, a good communicator and very helpful. Who could ask for anything more? I would definitely recommend your firm and those of Claire as a conveyancer to my friends.

Mr & Mrs P

Good job well done John Stagg: under difficult circumstances as complex. Thank you.

Mr & Mrs S

Excellent service and a solicitor that had our best interests and explained things clearly and went out of their way to help us.

Mr & Mrs G

We have found your work excellent in all areas. we have dealt with your company for our house purchase, house sale and wills etc.

Mr & Mrs T

In the time since you started helping us with our wills, you have seen us through a number of changes, some traumatic. Thank you for your support and your professional and humane guidance

Mr & Mrs B

I would just like to thank Hayley for keeping me constantly updated throughout this, she was professional, honest and reliable. Her and Sylvia are a real credit to yourselves and I have no hesitation in recommending Hayley and Thomson & Bancks.

Miss S

You have been very helpful and professional at all times

Mrs U

Very helpful. Everything explained clearly so you can understand the legal jargon. Would not hesitate to use Thomson & Bancks again. Thank you.

Mr K

By far the best practice we have used. We cannot recommend enough.

Mr & Mrs W

I would just like to thank Hayley for keeping my constantly updated throughout this, she was professional, honest and reliable. Her and Sylvia are a real credit to yourselves and I have no hesitation in recommending Hayley and Thomson & Bancks

Miss S

I could only answer excellent to everything.

Mr W

Sally McFadden in Pershore for business conveyancing, excellent!

Miss P

Found their services excellent

Miss D

Excellent service, everything explained really well.

Miss A

I was very happy with the service provided and would certainly not hesitate in recommending your services to anyone else.

Mrs J

We have used T&B for over 10 years and have always received sound advice, and a great service. I have had experience of many solicitors for a range of matters but few compare to T&B. Sylvia Gillham & team are great.

Mr W & Miss T

Perfect. Not one problem, thank you

Mr G

A very professional provision of service

Mr M & Miss E

When Dad died we chose a local solicitor – Thomson & Bancks in Pershore. You impart your knowledge in a non-intimidating way that we understand and trust. This has lead us to get our affairs in order proactively, not re-actively like my parents.

Mr & Mrs M

All went according to plan. Worry free transaction.

Mr & Mrs D

We would highly recommend Thomson & Bancks, they are professional and work in a timely manner. We have just bought our first house and you made the process personal and transparent.

Miss S & Mr K

I found Thomson & Bancks to be very efficient.

Mrs W

First class service with utmost clarity and courtesy

Mr & Mrs W

A highly professional and personal service with common sense & practical advice given. Well done.

Mr A

A very good firm of solicitors. I would recommend to others.

Miss P

Claire was very prompt & professional. Helped keep everything very simple, thank you.

Mr & Mrs G

Excellent service. Everything explained really well

Mrs A

First class service with utmost clarity and courtesy

Mr & Mrs W

I was delighted with Jemma O’Connor’s explanation of my will process. She was friendly but in a very professional manner. Thank you.

Mr A

Our experience of Thomson & Bancks was very good. Our solicitor was most helpful and explained all the technicalities of drawing up our wills extremely well. Other staff members were extremely helpful.

Mr & Mrs W

We liked the clear and welcoming approach and style of those we met at the practice. Totally non-intimidating.

Mr & Mrs C

Sylvia and her team provided an excellent service especially when the other sides solicitors were tardy in responding. The service was always friendly, prompt and professional.

Mr & Mrs C

Twice I have relied on Emma Cottell and in both cases I have had an outstanding service. Emma is a credit to your practice.

Mr D

Thomson & Bancks provided efficient, fast & professional service in a sympathetic and understanding manner.

Mr & Mrs M

More than happy with the help and kindness shown at all stages in this matter.

Mr M

Right from the offset Emma was approachable & extremely helpful. Fast & efficient service and nothing was ever too much trouble. Highly recommend.

Mr & Mrs C

I found your practice very easy to deal with, with good efficiency.

Mr C

I was very happy with my appointments with the solicitor. She was most helpful & friendly and dealt with the matter very speedily.

Miss B

Our Solicitor was always very helpful & efficient and provided excellent service.

Mr & Mrs R

Having used Thomson & Bancks previously, I did not hesitate to use them again. Excellent service – job well done.

Miss S

This is a local team of solicitors that provide an excellent level of service and the professionalism is second to none. Excellent, well done.

Mr & Mrs B

Very clear in all advice given. Very helpful, thank you.

Mr & Mrs H

We would like to thank you very much for your quick, efficient service. We both think you have been amazing. We will definitely recommend you to our friends and family. It has been a really positive experience with a great outcome. Again thank you very much.

Mr M & Ms W

Mrs Brown did an excellent job for us and was understanding of our problems.

Mr & Mrs L

I have always felt nervous when visiting solicitors, although my previous solicitor was a charming man. But when I was first met by Gina on coming to my first visit with your firm I was made very welcome and put at ease, then meeting Sarah Ingles I am extremely happy about the whole association.

Miss H

I have been with Thomson & Bancks Solicitors since 1978 – mainly through the Tewkesbury office. I have always been given excellent service and with Jemma I am confident you will continue to do so.

Mr L

Excellent service, thank you.

Mr D & Miss W

An efficient and helpful solicitors, all done with thought and care.

Mr H

All staff encountered were very friendly and helpful. Sarah Ingles was very helpful, didn’t rush me, listened and answered questions when making my will and arranging my LPA.

Miss P

I was very pleased with the service I had. Very helpful and put my mind at ease in a difficult situation.

Miss K

We were thoroughly impressed with the knowledge and experience of Thomson & Bancks Solicitors and would highly recommend them.

Mr & Mrs F

I would like to thank you for acting on our behalf in the selling of the house. Selling a house could be a stressful time but your professional way of dealing with ours has meant that we were kept informed and reassured throughout. It’s obvious to me that so much was going on behind the scenes that I didn’t need to know of but I knew it was going on. At all times you and Tina were extremely prompt in replying to my emails when I had a question or needed an explanation. Thank you so much for looking after our interests and making it a smooth and efficient process.

Mr J

Thomson & Bancks solicitors were recommended to me by a local estate agent. I was particularly impressed by their diligence, quality of legal advice and general professionalism throughout my purchase, even when I placed extra burdens on the firm! The quality and forms of communication cannot be faulted. The process of purchasing a property is very stressful, but Thomson & Bancks made it a pleasurable experience.

Mr P

Really felt at ease & not made to feel that we didn’t know what we were talking about. Everything was explained in plain English and we understood exactly what we were doing. Thank you.

Mr J & Miss H

A local, friendly and personal service. Excellent and patient at explaining things. Approachable and trustworthy.

Mr & Mrs M

Excellent value for money and matters are dealt with in a straightforward and understandable way.

Miss P

The service has always been good and very friendly

Mr & Mrs W

Highly recommended – informal yet highly professional. Well done Jemma.

Mr H & Miss C

I have been with Thomson & Bancks solicitors since 1978 – mainly through the Tewkesbury office. I have always been given excellent service and with Jemma I am confident you will continue to do so.

Mr L

Excellent, trustworthy help and assistance provided on the occasions I have needed professional legal advice.

Mr D

A fantastic service. The solicitor really listened to what I wanted to achieve whilst pointing out all the legal alternatives. A very quick process with surprisingly low final fees. A credit to the profession.

Miss C

I think it is a great service and would recommend to all family and friends.

Mr M

Emma was excellent at every turn, always available and super efficient and open. Would not hesitate to use again, many thanks.

Mr R

The service and support we have received was exemplary. Everything was done in a timely and effective way. House sales/purchases are potentially stressful – but it has been an easy transaction.

Mr & Mrs S

Emma was excellent once again

Mr & Mrs G

Felt really confident about Emma’s abilities, especially as she was only ever a phone call away. Quick and courteous service, very pleased.

Mr F & Miss P

A breath of fresh air compared to other solicitors that I have used previously.

Mrs W

Thank you for your valued advice and excellent service

Mr E

You have been really kind and helpful. Everything has been dealt with promptly and efficiently, thank you!

Ms W

As usual, excellent service all round. Very, very good. Our business is in the best hands!

Mr A

Thank you for your valued advice and excellent service.

Mr E

My sincere thanks for all your advice, support and guidance over the recent months. I really do appreciate all the work that you both have undertaken to assist me in completing my Will and Lasting Power of Attorney.

Mrs W

Thank you for making our house sale as stress free as possible. If we have any more property matters we will definitely use you again.

Mr & Mrs C

Thank you for making our house sale as stress free as possible. If we have any more property matters we will definitely use you again.

Mr H

An excellent, friendly and professional service, we would have no hesitation in recommending Sylvia and Thomson & Bancks for conveyancing.

Mr & Mrs D

Absolutely fine, very kind, help given to me at a time when I really needed someone to guide me.

Mr B

I cannot praise Thomson & Bancks enough, they were professional and efficient at every turn. I would particularly like to give thanks to Sylvia Gillham for all their hard work with a special mention to Hayley Tomkins as she really made a difficult time for our family much easier.

Mr & Mrs A

Our sale and purchase was not the easiest and at times traumatic, but Sylvia and her team were excellent and sympathetic at all times. Sylvia on more than one occasion went above and beyond her remit for which we were extremely grateful. It is we feel important to use local expertise when buying and selling and our experience with Thomson & Bancks LLP was second to none.

Mr F

All your staff were extremely helpful. Sarah Ingles was very kind and listened to me, didn’t rush me and answered all my questions when making my will.

Ms P

Excellent service, thank you

Mr & Mrs W

Just a note to say a very big thank you for the excellent service you provided for us in handling our house sale. I would unreservedly recommend your attentive, professional and diligent approach to family and friends.

Mr B

Thomson & Bancks provided a very efficient and professional service

Mr & Mrs F

Efficient and friendly service

Mr F

Absolutely fine, very kind help given to me at a time when I really needed someone to guide me.

Mr B

Every aspect of my dealings with Thomson & Bancks Solicitors in Tewkesbury was excellent. Reception always most helpful and polite. Waiting area neat and tidy. Our lawyer explained everything in detail and in a friendly manner. A very good experience.

Mr B

Excellent, first rate service. I would definitely use them again. Friendly, efficient and professional. Good value for money.

Mrs H

Could not fault the service in any way

Mr & Mrs W

Very Professional!

Mr J

A big thank you for absolutely everything you did for me on this purchase. I would recommend you to anyone that wants help with moving house, and thank you for your patience with everything too.

Ms S

We would just like to say thank you for the professional and friendly service from Thomson & Bancks. Having used the company for my first house purchase back in 2009 we returned because of the quality of service we received, it was great to see almost 7 years later nothing has changed.

Mr & Mrs B

Helpful friendly advice

Mr & Mrs J

Fantastic service. I found moving home to be stressful, Emma was always available when needed to put my mind at rest. I will definitely use again ‘if’ I ever move again. Email and telephone contact brilliant.

Mr & Mrs G

Emma Cottell provided a very professional service and clear communication. Her time keeping is excellent and I would definitely return to her for future business.

Mrs K

“Our grateful and heartfelt thanks go to you for all the kindness, understanding and the sympathetic manner you have shown us during the process. Your professional handling of the case from start to finish has guided us through a very difficult time.”

Dr & Mrs R

I am more than pleased with the work you did for me and the friendly attitude of my Solicitor, talking with her was like talking to a friend. She put one at ones ease but explained things if I was not clear.

Mr B

It isn’t often that you need a solicitor so choose a good company. This is the one!

Mrs F

Thank you for the work you have done for our Lasting Powers of Attorney. Everything has been done just as we have wanted. It has been a great pleasure to meet with you and organise this documentation. It is a great comfort to know that these documents are now in order and ready for use if needs be. My wife and I are most grateful for your attentive care during the time you have been preparing the paperwork. Very many thanks for your advice and work.

Mr B

Jemma provided great work in a friendly and caring manner during a difficult time for the family.

Mr H

Jemma’s correspondence is distinguished by its clarity and use of straightforward, simple English.

Mr & Mrs B

Jemma provided great work in a friendly and caring manner during a difficult time for the family.

Mr H

Many thanks for all your work in bringing our case to a satisfactory conclusion after a great deal of work! Thank you too for always being patient, helpful and friendly in your approach. It was much appreciated by Andy and myself.

Mrs E

Can I just say, you have been amazing! What you have done for Charlotte and the communication throughout has just been fantastic. Your assistant who came to the court with us was lovely. Charlotte felt so relaxed sitting next to her and she was really confident. I honestly can’t thank you enough. You will be highly recommended to friends and family.

Mrs B

I have recently been a client of Stephen Cook and would like to say that I found the service I received to be extremely professional and personal. From the onset to the final settlement I was treated with the utmost respect and courteousness and was kept fully informed of the progress and possible options open to me regarding my claim. The attention to detail was exceptional at all times, thank you.

Mrs M

Thomson & Bancks were extremely helpful & approachable. They are professional and friendly in their customer service.

Mr D

I received excellent service throughout the sale of my property.

Mrs F

It was a joy to work with you on the sale of our parents’ house. You were diligent and very friendly. My sister and I never felt rushed as you always had time to stop, on top of which the fees were very reasonable. Thank you. We would recommend Thomson & Bancks without hesitation.

Mrs F

Very helpful, spoke to you in the terms you understood, they all seem to work as a team.

Mr & Mrs B

My lawyer was friendly and efficient.

Mr S

Highly recommend Thomson & Bancks.

Mr & Mrs C

Buying and selling houses can be a stressful process, working with T&B Solicitors made the process very straight forward.

Mr & Mrs E

My long held views on solicitors being slow, inefficient and always careful to avoid a definite answer to a question have been changed when I dealt with yourselves. Clear, concise and rapid service – what a refreshing change.

Mr M

As recommended, Sylvia was outstanding at getting any problems & very thorough. Without her we could have bought a property which was inadequate for our expectations.

Mr P

After a slow and sometimes condescending service from a solicitor, I was introduced to Chrys Wall. She was very welcoming and immediately took all the worry, questions and concerned emotions from my shoulders. She was ‘always there’ and gave a professional, caring service, explaining everything in an understanding manner. Cannot praise her or her service enough.

Miss C

Very happy with the service provided. We particularly appreciated Sylvia’s careful explanation of the issues we needed to understand.

Mr & Mrs H

As on previous occasions an excellent service

Mr & Mrs O

The practice works as a team and is always friendly and able to offer advice. Sylvia very easy to get on with which really helps.

Mr & Mrs G

Excellent service. Legal points all clearly explained. I felt confident that you were working in my best interests.

Miss T

We felt that Jemma had everything in control, laid all the options before us and gave sensible advice, listening to our concerns.

Mr & Mrs P

We have really appreciated your friendly and helpful approach

Mr & Mrs E

We would have no hesitation in recommending you. The level of service and the support in difficult times was very much appreciated.

Thank you Stephanie.

Mr & Mrs L

A totally professional and proficient legal service that ensured our sale and purchase went through as quickly as possible. We would highly recommend Thomson & Bancks and John Stagg.

Mr & Mrs W

We felt that Jemma had everything in control; laid all the options before us and gave sensible advice, listening to our concerns.

Mr & Mrs P

Many thanks for your hard work with this case. I must say that I am more than pleased with the outcome!

Mrs G

Outstanding Service

Mr H & Miss G

Entirely satisfied!

Mr & Mrs F

Good service, clear and friendly.

Mr C & Miss E

Dear Jemma, thank you for your guidance in writing our wills. We felt extremely confident in your hands and are very pleased that our family will be certain of our intentions. Thank you very much!

Mr & Mrs P

I cannot express or put into words how, on our first meeting, you suddenly took all the pressure and worry from my shoulders, giving me absolute belief that you were working in my best interests with diplomacy, integrity and compassion (and some smiles). Anyone having you on their side will be winning in more ways than one.

Mr & Mrs B

Very fair price for a thorough and reliable service. Clear explanations are given and I’m always treated very well.

Mrs L

I use a full range of your legal services and I will continue to do so. I have referred other friends and colleagues with excellent service all round, thank you.

Mrs R

A big thank you to Jemma for her guidance and care

Mr & Mrs S

Accident at work

Accident at Work

Accident During Holiday

I would not hesitate in recommending the practice to friends/family. The service I received was friendly and direct to the point. Very happy. Good luck for the future

Ms B

Excellent in every way!

Mrs C

Accessible, easy to understand and friendly but professional service. Good value and upfront costs.

Mr P

1st class service at a reasonable cost

Mr & Mrs D

I am very happy with the professional manner in which my difficult case was dealt with, Stephen put me at ease and explained everything clearly.

Mrs A

Thank you so much for your help and sensitivity and making it such an easy and unstressful process!

Mrs C

We appreciated offers of home visits due to our mobility problems. The reception girls are always most helpful and solicitors respond as quick as they are able to. Thank you.

Mrs G

I feel very comfortable using Thomson & Bancks with every visit and every task. Thank you.

Mr H

A great service, Emma was always so welcoming and friendly – being in Edinburgh I thought it may have been a problem, but with Emma’s efficiency that was not a concern.

Miss A

I have been delighted with the service I have received. You have replied to queries promptly, explained everything clearly and been kind, friendly and efficient throughout. Thank you.

Mrs T

I was reluctant to initiate a dental negligence claim, but having done so I received excellent support and advice throughout. Everything was dealt with promptly and the outcome was successful.

Mr W

Nothing more could be done to improve

Miss S

I have received excellent service for many years and have no reason to change

Miss F

We found the whole process of making our wills easy and every step was explained clearly and in a way we could understand.

Mr & Mrs B

Great service as always, we have used Thomson & Bancks for our last two property moves and we can’t fault you.

Mr H & Miss T

Thank you, you dealt with a difficult situation for us with sensitivity and professionalism.

Mr K

I was always dealt with in a courteous manner. Charges were explained at the outset. A very efficient and friendly service.

Mrs S

Matters were dealt with efficiently and as promptly as possible. Very friendly team, no problems at all. Thank you.

Mrs S

An extremely thorough and professional service; thank you!

Mr M

The service I received from Thomson & Bancks in updating my will was efficient and helpful.

Mrs B

Very satisfied with the professional service provided. We have used Thomson & Bancks before and will use them again.

Mr & Mrs M

All calls returned in a timely manner. Knowledgeable and professional staff. Would highly recommend, thank you.

Mr & Mrs D

Approachable, professional, efficient, sensitive and fairly priced. I would totally recommend.

Mrs. W

Thank you so much for your hard work and persistence with my case and for getting such an amazing outcome, it is truly appreciated.

Mrs L.

Fantastic service, great communication, very thorough and got the outcome I wanted, I would not hesitate to recommend this Company.

Mrs L.

Chrys Wall’s handling of my case was superb. Never once did she let me down, or delay in any way over the whole 12 months. Also, the receptionist was an absolutely delightful, cheery and welcoming ‘front of house’. Superb service in every way.

Mr L.

“We just wanted to say a big thank you for all your help and support over the past months – it has been a tough time and to be honest, we certainly could not have come through it all without your support and professionalism”.

Mrs D

“Thank very much indeed for all your help to myself and my family over many years and most of all over the past year since my husband’s death. Your friendly professionalism and advice has been of great support to us all.”

Mrs W

Thank you for your time & hard work on my late mothers estate, it really is very much appreciated.

I know she would be so very pleased that you have sorted things out for her.

Many thanks

Tim.

Stephen Cook handled my personal injury claim against my employer. His manner is both professional and empathetic. He fought very hard for my interests and final outcome, sometimes against very difficult odds. At all times I was kept “in the loop” by telephone, email or letter. He always had time for me and explained things clearly. I am so glad that I used Thomson & Bancks and cannot recommend them enough.

Mrs C

“Many thanks to you and your team for all your help and support throughout the last 2 years.”

Louise C.

“Thank you for your support and advice during my very difficult times. Thank you once more.”

Ellen M.

“Just to say, thank you for all your hard work and support. I am very pleased it is all sorted.”

Ann M.

“Thank you for all your hard work and effort at helping to make our move as smooth as possible. We were very impressed with your excellent communication and efficient and the way you kept us in the loop constantly. We would certainly recommend your services to others.”

Eddie K.

“During my career as an International banker I dealt with many lawyers and solicitors, but I have never before ticked Excellent to every question on your client satisfaction questionnaire.”

Thomas E.

“Excellent service, prompt. Efficient and Sylvia’s relaxed but confidence inspiring manner made it all seem so easy, well done.”

Peter F.

“Thomson and Bancks wound up my Father’s estate with efficiently and professionalism. Their friendly team made the ordeal so much easier than I thought. I would highly recommend their services.”

Jane D.

“Nothing has been too much trouble in helping me. You have always seen me when I have come into your office and you completed the paperwork quickly, accurately and efficiently.”

Paul H.

“Many thanks for all your help and hard work for helping us to buy our dream home.”

Andy J.

“Thank you for your advice and guidance with regards Beauchamp Rd. Very professional and friendly service of which I would highly recommend.”

Rod N.

“It was very good of you to help me so promptly and also thank you for the work of Stephen.”

David E.

“Sylvia dealt with our house sale with professionalism and efficient and managed to remove any form of stress from the whole process. Thank you.”

Philip K.

“I have always found everyone at Thomson and Bancks so helpful and friendly over the last fourteen years. I have always felt at ease and also being professional.”

Denise B.

“Local company ran by local people supporting local residents and local businesses in a friendly and professional manner.”

Steve

Our Solicitor was very helpful and kept us informed, and everything was done efficiently.

Mr D

“I felt at ease throughout the whole experience and I feel so grateful for that, thank you.”

Hilary B.

“All the staff I had communication with gave a very professional but also a personal service. All matters were dealt with as a priority and nothing was overlooked. An excellent service all-round and very good value.”

Walter L.

“Good, friendly service. Legal Jargon was explained clearly and in plain English.”

Gillian C.

We can honestly say it was a pleasure to do business with you.

Mr B

“I would just like to thank you so much for all that you have done, you were so lovely, helpful and very caring.”

Lynda D.

“Very efficient, professional service from all staff involved – will definitely use firm for any legal work in the future.”

Chris C.

“The service provided was excellent and put us totally at ease around the selling of our property. Advance identification of potential issues with our purchase have undoubtedly saved much heartache. Thank you.”

Martin A.

“Service was excellent. Sylvia Gillham was very helpful and did a brilliant job in what were sometimes difficult circumstances.”

David E

“Always had my best interest at heart, always put my mind at rest. Reliable and friendly company.”

Samantha W

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