Testimonials

To Lucy Sherry, many thanks for all you have done. It is very much appreciated!

Mr W

Dear Hayley, Thank you so much for all your help and support with our sale and purchase. You’ve been absolutely brilliant, always professional and yet very approachable.

Mr & Mrs J

The best legal representation we have ever had.

Mr & Mrs P

A fast and friendly service.

Ms B

Just in case any of my friends need a great team of Solicitors for conveyancing or any legal matter I can highly recommend Thomson & Bancks Solicitors. Sylvia Gillham and her team have just made a very complicated and stressful house move as smooth and efficient as I could have possibly wished for. We were always kept informed and all aspects of both purchase and sale were dealt with quickly and professionally. So if you’re looking for an excellent team…I can’t rate highly enough!

Mr & Mr H

Sylvia and her colleagues have acted swiftly and impeccably in this matter and we would recommend them to anyone, especially if you are worried about legal jargon, as T&B help cut through the jargon to the crux of the matter, for which we are most grateful.

Mrs C

Hayley, I am very grateful for your careful attention to detail in securing this registration and for your patience in the process.

Mrs C

Delighted to have found this firm of solicitors. No stone left unturned despite the urgency of the matter. Proactive and intelligent lawyers who took my claim seriously and provided sound advice. Cannot recommend highly enough.

Mrs C

Hayley has been an absolute star! Thorough, professional and attention to detail. I am so grateful for everything you have done to help us during this stressful time. Thank you.

Mrs D

Thomson & Bancks, through Hayley Tomkins, conducted my business in a friendly, clear and ‘user-friendly’ manner throughout, always keeping me fully informed of progress and outcomes. Excellent, efficient and friendly.

Mr J

Sylvia Gillham has dealt with many sales of my family properties over 30 years well.

Mrs B

Generally fab service from start to finish – thanks Sylvia!

Mrs & Mrs S

I found Corinne to be extremely caring, kind and considerate throughout, whilst at all times maintaining a professional approach to a very stressful process.

Mrs P

Hayley was outstanding! Patient, thorough and on the ball! This was a very difficult house purchase due to complications down the chain. Hayley gave 100% and we are very grateful for everything she did. Thank you.

Mr & Mrs D

Friendly and professional service at all times. We felt at ease and had complete faith in all of the staff. Even though at times I was constantly ringing, they never made me feel like a nuisance and pulled out all the stops to get us moved. Thank you to Sylvia and her team, you were all lovely.

Mr & Mrs L

A totally professional service with a large percentage of friendly approach. Sylvia and her team are the very best.

Mr & Mrs T

Chrys – On a personal level your professional standards as a solicitor have been impeccable.

Mr M

Can you thank your lady at the top for managing you all so beautifully, a big thanks to Emily who explained everything so thoroughly and had lots of patience with me, and thank you Hayley for dealing with it at the end.

Mrs H

Thank you again for your hard work, empathy and dedication to my case. I am forever grateful.

Mr L

All matters were explained in a way that we could easily understand. The whole process of house purchase went very smoothly. We felt reassured that everything was being handled in the best possible way.

Mr T & Miss H

Thomson & Bancks Solicitors were helpful, supportive and professional. I would certainly recommend their services to anyone.

Mrs C

I would have never got through the whole thing without the help of Chrys nor Emily. What a great team. Chrys was very understanding and went at great lengths to explain. And I still say that Thomson & Bancks in my eyes will always be number one.

Mrs N

Hayley provided clear advice and acted on our decisions quickly to ensure that our house sale and purchase moved as quickly as possible.

Mr & Mrs M

Thomson & Bancks contracted to convey my property for a certain price in a timely manner and achieved that and more! Extremely satisfied.

Mr & Mrs L

Thank you again for your hard work, empathy and dedication to my case. I am forever grateful.

Mr L

Both Dorcas and Sylvia were brilliant. I asked lots of questions which they answered clearly without making me feel stupid! Thank you both very much!

Mrs S

Dorcas Guillebaud was highly professional and very approachable.

Mr & Mrs W

Fantastic service. You were aware that we needed to complete the buying of the property as a matter of urgency and did everything you could to make that happen. Will definitely be using again!

Mr W

Many thanks Chrys Wall, advice and helpfulness excellent. I would highly recommend you.

Ms L

Thank you for your speedy and reliable service.

Mr & Mrs C

A great professional service from beginning to end, thank you very much.

Mrs B

First class service, excellent advice. All enquiries dealt with expeditiously and very good value for money.

Mr H

To buy and sell a property on my own at my age, could have been a daunting prospect, but Claire guided me through the process, making it easy.

Mrs H

Competence, accuracy and speed – and a delightful attitude. Didn’t know solicitors like that existed!

Mr D

Really friendly and efficient.

Mr & Mrs R

Dorcas dealt with our father’s estate in an empathetic, professional and personable manner. She was very approachable and understanding each time we saw her. Would definitely recommend her to family and friends to act for them.

Mr B

Thank you Lucy for the handling of our son’s medical negligence claim. A professional and efficient service.

Mr & Mrs T

Fantastic service.

Mr B

Very pleased with the service as always.

Mrs H

It was a highly professional service, but at the same time friendly and personal. Everything was completed promptly with good communication of progress at all stages. I’d definitely use Thomson & Bancks again and have already recommended to friends.

Mrs F

Both Ms Wall and her secretary were always very helpful and friendly.

Mr B

Thanks to Chrys for her professionalism and efficiency in bringing my case to a speedy close.

Mrs M

I would like to personally thank Chrys Wall and Emily Friend for their excellent service and professionalism. Always very informative, very helpful and kind. I would definitely use Thomson & Bancks again if I had to and most certainly would recommend to family and friends.

Mrs C

Staff were friendly and polite and always has a smile to greet you

Mr E

Wheelchair access was greatly appreciated

Mr & Mrs W

May I take this opportunity to thank you for the handling of my late mother’s estate. It has been a difficult time for me, and I much appreciate the professionalism shown by yourself and your team.

Mr L

I have appreciated your support and expertise over the last few months. You have helped me through a challenging time in my life and I now feel much more settled and happier than for some years.

Mr F

Ms Wall and her secretary were always very helpful and friendly

Mr B

Thanks to Chrys for her professionalism and efficiency in bringing my case to a speedy close

Mrs M

Very friendly and helpful and put you at ease and I would recommend them to my friends

Mr C

The friendliness of reception staff and help from other staff members if Jemma was not available was a great help to me at a difficult time after losing my husband. Many thanks.

Mrs W

I would always choose Thomson & Bancks, they have never let me down.

Mrs H

My Solicitor was excellent – always available and helpful.

Mrs P

The service I received was prompt, professional and had clarity. A friendly service with integrity, confidentiality and above all one to trust.

Mr B

I am most grateful for your competent and professional manner in bringing my claim to a successful conclusion

Mr C

I cannot praise your service highly enough. Sarah put me at my ease and answered all of my questions very clearly. I would certainly use your services again.

Mrs C

Extremely professional service, met our needs and delivered in a timely manner. Thank you

Mr & Mrs U

Thank you so much for all your help pushing through the sale. I really appreciate all your help. I will highly recommend you to anyone I know moving. I hope you enjoy the fizz.

Mr C

On behalf of the family may I take this opportunity to thank you and your excellent staff for all your efforts on our behalf. Your professionalism, attention to detail, tenacity and concern is much appreciated

Mr R

Very happy with the speed and manner of your service; for both personal and business matters.

Mr & Mrs W

Excellent service, friendly team.

Mrs B

Very helpful service which took a lot of stress out of a difficult procedure.

Mr E

I would like to thank you and your team for the care and attention given to me during what has been and remains a very traumatic time.

Mrs B

We were very grateful to Jemma for accommodating us on short notice. Her help and support were very much appreciated.

Mr & Mrs L

We are totally satisfied with the service provided by Jemma.

Mr & Mrs L

Thank you, for all your kindness and help.

Mrs B

Friendly, approachable and reliable legal service.

Mr & Mrs T

I would like to personally thank Chrys Wall and Emily Friend for their excellent service and professionalism. Always very informative, very helpful and kind. I would definitely use Thomson & Bancks again if I had to and most certainly would recommend to family and friends.

Mrs. C

I would like to personally thank Chrys Wall & Emily Lewis for their excellent service and professionalism. Always very informative, very helpful and kind. I would definitely use Thomson & Bancks again if I had to and most certainly recommend to family and friends.

Miss C

Clare Liddy was excellent handling our sale & purchase of our properties.

Mr & Mrs G

Dorcas & the team were simply outstanding. Communication and advice was first class, always available and with expert knowledge. First class service which made our move so much easier. Will definitely recommend onwards!!

Mr & Mrs M

We are totally satisfied with the service provided by Jemma.

Mr & Mrs L

We were extremely pleased with all aspects of the service provided.

Mr & Mrs C

It was a pleasure to deal with Thomson & Bancks. You were always pleasant, efficient & informative, dealt with everything very quickly.

Mr & Mrs A

As first time buyers we both had no idea what to do and what to expect, but Claire Liddy put us both at ease and was always more than happy to answer any queries or questions we had. Would definitely recommend you! Thank you so much.

Miss D & Mr B

John Stagg was friendly, approachable and helpful. Phone calls were always returned promptly and generally we were very pleased with the service.

Mr R

Jemma, thank you for making a complex and difficult process easy for us ‘oldies’ to understand. We really appreciate it

Mr & Mrs H

Very happy with the speed and manner of your service, for both personal and business matters.

Mr & Mrs W

Excellent service, friendly team

Miss B

Nice to find a solicitor that does what it says on the tin.

Mr Y

Efficient, straight-forward and friendly.

Mr W & Miss T

You were was very professional & explained matters clearly. A very good service.

Miss A

Thank you so much for all your help pushing through the sale. I really appreciate all your help. I will highly recommend you to anyone I know moving. I hope you enjoy the gift bottle of fizz!

Mr C

This is the second time I have used Emma Cottell for property conveyancing. I would recommend her to anyone looking for this service.

Miss G

You made the sale of my house really easy and smooth. Many thanks indeed!

Mr M

Quick, efficient, effective, a good communicator and very helpful. Who could ask for anything more?

Miss P

Really top class – have been very happy with them over several transactions

Mr R

Good communication and advice to clients. We were treated in a very professional manner.

Mr & Mrs G

The friendly and helpful way I was treated made the job of remaking my will much easier than expected – thank you.

Miss H

I think the service I received was exemplary and I am glad I was recommended to use you. Emma is brilliant and I am more than happy with the service.

Mr P

We were very satisfied with the services of Claire Liddy. Quick, efficient, effective, a good communicator and very helpful. Who could ask for anything more? I would definitely recommend your firm and those of Claire as a conveyancer to my friends.

Mr & Mrs P

Good job well done John Stagg: under difficult circumstances as complex. Thank you.

Mr & Mrs S

Excellent service and a solicitor that had our best interests and explained things clearly and went out of their way to help us.

Mr & Mrs G

We have found your work excellent in all areas. we have dealt with your company for our house purchase, house sale and wills etc.

Mr & Mrs T

In the time since you started helping us with our wills, you have seen us through a number of changes, some traumatic. Thank you for your support and your professional and humane guidance

Mr & Mrs B

I would just like to thank Hayley for keeping me constantly updated throughout this, she was professional, honest and reliable. Her and Sylvia are a real credit to yourselves and I have no hesitation in recommending Hayley and Thomson & Bancks.

Miss S

You have been very helpful and professional at all times

Mrs U

Very helpful. Everything explained clearly so you can understand the legal jargon. Would not hesitate to use Thomson & Bancks again. Thank you.

Mr K

By far the best practice we have used. We cannot recommend enough.

Mr & Mrs W

I would just like to thank Hayley for keeping my constantly updated throughout this, she was professional, honest and reliable. Her and Sylvia are a real credit to yourselves and I have no hesitation in recommending Hayley and Thomson & Bancks

Miss S

I could only answer excellent to everything.

Mr W

Sally McFadden in Pershore for business conveyancing, excellent!

Miss P

Found their services excellent

Miss D

Excellent service, everything explained really well.

Miss A

I was very happy with the service provided and would certainly not hesitate in recommending your services to anyone else.

Mrs J

We have used T&B for over 10 years and have always received sound advice, and a great service. I have had experience of many solicitors for a range of matters but few compare to T&B. Sylvia Gillham & team are great.

Mr W & Miss T

Perfect. Not one problem, thank you

Mr G

A very professional provision of service

Mr M & Miss E

When Dad died we chose a local solicitor – Thomson & Bancks in Pershore. You impart your knowledge in a non-intimidating way that we understand and trust. This has lead us to get our affairs in order proactively, not re-actively like my parents.

Mr & Mrs M

All went according to plan. Worry free transaction.

Mr & Mrs D

We would highly recommend Thomson & Bancks, they are professional and work in a timely manner. We have just bought our first house and you made the process personal and transparent.

Miss S & Mr K

I found Thomson & Bancks to be very efficient.

Mrs W

First class service with utmost clarity and courtesy

Mr & Mrs W

A highly professional and personal service with common sense & practical advice given. Well done.

Mr A

A very good firm of solicitors. I would recommend to others.

Miss P

Claire was very prompt & professional. Helped keep everything very simple, thank you.

Mr & Mrs G

Excellent service. Everything explained really well

Mrs A

First class service with utmost clarity and courtesy

Mr & Mrs W

I was delighted with Jemma O’Connor’s explanation of my will process. She was friendly but in a very professional manner. Thank you.

Mr A

Our experience of Thomson & Bancks was very good. Our solicitor was most helpful and explained all the technicalities of drawing up our wills extremely well. Other staff members were extremely helpful.

Mr & Mrs W

We liked the clear and welcoming approach and style of those we met at the practice. Totally non-intimidating.

Mr & Mrs C

Sylvia and her team provided an excellent service especially when the other sides solicitors were tardy in responding. The service was always friendly, prompt and professional.

Mr & Mrs C

Twice I have relied on Emma Cottell and in both cases I have had an outstanding service. Emma is a credit to your practice.

Mr D

Thomson & Bancks provided efficient, fast & professional service in a sympathetic and understanding manner.

Mr & Mrs M

More than happy with the help and kindness shown at all stages in this matter.

Mr M

Right from the offset Emma was approachable & extremely helpful. Fast & efficient service and nothing was ever too much trouble. Highly recommend.

Mr & Mrs C

I found your practice very easy to deal with, with good efficiency.

Mr C

I was very happy with my appointments with the solicitor. She was most helpful & friendly and dealt with the matter very speedily.

Miss B

Our Solicitor was always very helpful & efficient and provided excellent service.

Mr & Mrs R

Having used Thomson & Bancks previously, I did not hesitate to use them again. Excellent service – job well done.

Miss S

This is a local team of solicitors that provide an excellent level of service and the professionalism is second to none. Excellent, well done.

Mr & Mrs B

Very clear in all advice given. Very helpful, thank you.

Mr & Mrs H

We would like to thank you very much for your quick, efficient service. We both think you have been amazing. We will definitely recommend you to our friends and family. It has been a really positive experience with a great outcome. Again thank you very much.

Mr M & Ms W

Mrs Brown did an excellent job for us and was understanding of our problems.

Mr & Mrs L

I have always felt nervous when visiting solicitors, although my previous solicitor was a charming man. But when I was first met by Gina on coming to my first visit with your firm I was made very welcome and put at ease, then meeting Sarah Ingles I am extremely happy about the whole association.

Miss H

I have been with Thomson & Bancks Solicitors since 1978 – mainly through the Tewkesbury office. I have always been given excellent service and with Jemma I am confident you will continue to do so.

Mr L

Excellent service, thank you.

Mr D & Miss W

An efficient and helpful solicitors, all done with thought and care.

Mr H

All staff encountered were very friendly and helpful. Sarah Ingles was very helpful, didn’t rush me, listened and answered questions when making my will and arranging my LPA.

Miss P

I was very pleased with the service I had. Very helpful and put my mind at ease in a difficult situation.

Miss K

We were thoroughly impressed with the knowledge and experience of Thomson & Bancks Solicitors and would highly recommend them.

Mr & Mrs F

I would like to thank you for acting on our behalf in the selling of the house. Selling a house could be a stressful time but your professional way of dealing with ours has meant that we were kept informed and reassured throughout. It’s obvious to me that so much was going on behind the scenes that I didn’t need to know of but I knew it was going on. At all times you and Tina were extremely prompt in replying to my emails when I had a question or needed an explanation. Thank you so much for looking after our interests and making it a smooth and efficient process.

Mr J

Thomson & Bancks solicitors were recommended to me by a local estate agent. I was particularly impressed by their diligence, quality of legal advice and general professionalism throughout my purchase, even when I placed extra burdens on the firm! The quality and forms of communication cannot be faulted. The process of purchasing a property is very stressful, but Thomson & Bancks made it a pleasurable experience.

Mr P

Really felt at ease & not made to feel that we didn’t know what we were talking about. Everything was explained in plain English and we understood exactly what we were doing. Thank you.

Mr J & Miss H

A local, friendly and personal service. Excellent and patient at explaining things. Approachable and trustworthy.

Mr & Mrs M

Excellent value for money and matters are dealt with in a straightforward and understandable way.

Miss P

The service has always been good and very friendly

Mr & Mrs W

Highly recommended – informal yet highly professional. Well done Jemma.

Mr H & Miss C

I have been with Thomson & Bancks solicitors since 1978 – mainly through the Tewkesbury office. I have always been given excellent service and with Jemma I am confident you will continue to do so.

Mr L

Excellent, trustworthy help and assistance provided on the occasions I have needed professional legal advice.

Mr D

A fantastic service. The solicitor really listened to what I wanted to achieve whilst pointing out all the legal alternatives. A very quick process with surprisingly low final fees. A credit to the profession.

Miss C

I think it is a great service and would recommend to all family and friends.

Mr M

Emma was excellent at every turn, always available and super efficient and open. Would not hesitate to use again, many thanks.

Mr R

The service and support we have received was exemplary. Everything was done in a timely and effective way. House sales/purchases are potentially stressful – but it has been an easy transaction.

Mr & Mrs S

Emma was excellent once again

Mr & Mrs G

Felt really confident about Emma’s abilities, especially as she was only ever a phone call away. Quick and courteous service, very pleased.

Mr F & Miss P

A breath of fresh air compared to other solicitors that I have used previously.

Mrs W

Thank you for your valued advice and excellent service

Mr E

You have been really kind and helpful. Everything has been dealt with promptly and efficiently, thank you!

Ms W

As usual, excellent service all round. Very, very good. Our business is in the best hands!

Mr A

Thank you for your valued advice and excellent service.

Mr E

My sincere thanks for all your advice, support and guidance over the recent months. I really do appreciate all the work that you both have undertaken to assist me in completing my Will and Lasting Power of Attorney.

Mrs W

Thank you for making our house sale as stress free as possible. If we have any more property matters we will definitely use you again.

Mr & Mrs C

Thank you for making our house sale as stress free as possible. If we have any more property matters we will definitely use you again.

Mr H

An excellent, friendly and professional service, we would have no hesitation in recommending Sylvia and Thomson & Bancks for conveyancing.

Mr & Mrs D

Absolutely fine, very kind, help given to me at a time when I really needed someone to guide me.

Mr B

I cannot praise Thomson & Bancks enough, they were professional and efficient at every turn. I would particularly like to give thanks to Sylvia Gillham for all their hard work with a special mention to Hayley Tomkins as she really made a difficult time for our family much easier.

Mr & Mrs A

Our sale and purchase was not the easiest and at times traumatic, but Sylvia and her team were excellent and sympathetic at all times. Sylvia on more than one occasion went above and beyond her remit for which we were extremely grateful. It is we feel important to use local expertise when buying and selling and our experience with Thomson & Bancks LLP was second to none.

Mr F

All your staff were extremely helpful. Sarah Ingles was very kind and listened to me, didn’t rush me and answered all my questions when making my will.

Ms P

Excellent service, thank you

Mr & Mrs W

Just a note to say a very big thank you for the excellent service you provided for us in handling our house sale. I would unreservedly recommend your attentive, professional and diligent approach to family and friends.

Mr B

Thomson & Bancks provided a very efficient and professional service

Mr & Mrs F

Efficient and friendly service

Mr F

Absolutely fine, very kind help given to me at a time when I really needed someone to guide me.

Mr B

Every aspect of my dealings with Thomson & Bancks Solicitors in Tewkesbury was excellent. Reception always most helpful and polite. Waiting area neat and tidy. Our lawyer explained everything in detail and in a friendly manner. A very good experience.

Mr B

Excellent, first rate service. I would definitely use them again. Friendly, efficient and professional. Good value for money.

Mrs H

Could not fault the service in any way

Mr & Mrs W

Very Professional!

Mr J

A big thank you for absolutely everything you did for me on this purchase. I would recommend you to anyone that wants help with moving house, and thank you for your patience with everything too.

Ms S

We would just like to say thank you for the professional and friendly service from Thomson & Bancks. Having used the company for my first house purchase back in 2009 we returned because of the quality of service we received, it was great to see almost 7 years later nothing has changed.

Mr & Mrs B

Helpful friendly advice

Mr & Mrs J

Fantastic service. I found moving home to be stressful, Emma was always available when needed to put my mind at rest. I will definitely use again ‘if’ I ever move again. Email and telephone contact brilliant.

Mr & Mrs G

Emma Cottell provided a very professional service and clear communication. Her time keeping is excellent and I would definitely return to her for future business.

Mrs K

“Our grateful and heartfelt thanks go to you for all the kindness, understanding and the sympathetic manner you have shown us during the process. Your professional handling of the case from start to finish has guided us through a very difficult time.”

Dr & Mrs R

I am more than pleased with the work you did for me and the friendly attitude of my Solicitor, talking with her was like talking to a friend. She put one at ones ease but explained things if I was not clear.

Mr B

It isn’t often that you need a solicitor so choose a good company. This is the one!

Mrs F

Thank you for the work you have done for our Lasting Powers of Attorney. Everything has been done just as we have wanted. It has been a great pleasure to meet with you and organise this documentation. It is a great comfort to know that these documents are now in order and ready for use if needs be. My wife and I are most grateful for your attentive care during the time you have been preparing the paperwork. Very many thanks for your advice and work.

Mr B

Jemma provided great work in a friendly and caring manner during a difficult time for the family.

Mr H

Jemma’s correspondence is distinguished by its clarity and use of straightforward, simple English.

Mr & Mrs B

Jemma provided great work in a friendly and caring manner during a difficult time for the family.

Mr H

Many thanks for all your work in bringing our case to a satisfactory conclusion after a great deal of work! Thank you too for always being patient, helpful and friendly in your approach. It was much appreciated by Andy and myself.

Mrs E

Can I just say, you have been amazing! What you have done for Charlotte and the communication throughout has just been fantastic. Your assistant who came to the court with us was lovely. Charlotte felt so relaxed sitting next to her and she was really confident. I honestly can’t thank you enough. You will be highly recommended to friends and family.

Mrs B

I have recently been a client of Stephen Cook and would like to say that I found the service I received to be extremely professional and personal. From the onset to the final settlement I was treated with the utmost respect and courteousness and was kept fully informed of the progress and possible options open to me regarding my claim. The attention to detail was exceptional at all times, thank you.

Mrs M

Thomson & Bancks were extremely helpful & approachable. They are professional and friendly in their customer service.

Mr D

I received excellent service throughout the sale of my property.

Mrs F

It was a joy to work with you on the sale of our parents’ house. You were diligent and very friendly. My sister and I never felt rushed as you always had time to stop, on top of which the fees were very reasonable. Thank you. We would recommend Thomson & Bancks without hesitation.

Mrs F

Very helpful, spoke to you in the terms you understood, they all seem to work as a team.

Mr & Mrs B

My lawyer was friendly and efficient.

Mr S

Highly recommend Thomson & Bancks.

Mr & Mrs C

Buying and selling houses can be a stressful process, working with T&B Solicitors made the process very straight forward.

Mr & Mrs E

My long held views on solicitors being slow, inefficient and always careful to avoid a definite answer to a question have been changed when I dealt with yourselves. Clear, concise and rapid service – what a refreshing change.

Mr M

As recommended, Sylvia was outstanding at getting any problems & very thorough. Without her we could have bought a property which was inadequate for our expectations.

Mr P

After a slow and sometimes condescending service from a solicitor, I was introduced to Chrys Wall. She was very welcoming and immediately took all the worry, questions and concerned emotions from my shoulders. She was ‘always there’ and gave a professional, caring service, explaining everything in an understanding manner. Cannot praise her or her service enough.

Miss C

Very happy with the service provided. We particularly appreciated Sylvia’s careful explanation of the issues we needed to understand.

Mr & Mrs H

As on previous occasions an excellent service

Mr & Mrs O

The practice works as a team and is always friendly and able to offer advice. Sylvia very easy to get on with which really helps.

Mr & Mrs G

Excellent service. Legal points all clearly explained. I felt confident that you were working in my best interests.

Miss T

We felt that Jemma had everything in control, laid all the options before us and gave sensible advice, listening to our concerns.

Mr & Mrs P

We have really appreciated your friendly and helpful approach

Mr & Mrs E

We would have no hesitation in recommending you. The level of service and the support in difficult times was very much appreciated.

Thank you Stephanie.

Mr & Mrs L

A totally professional and proficient legal service that ensured our sale and purchase went through as quickly as possible. We would highly recommend Thomson & Bancks and John Stagg.

Mr & Mrs W

We felt that Jemma had everything in control; laid all the options before us and gave sensible advice, listening to our concerns.

Mr & Mrs P

Many thanks for your hard work with this case. I must say that I am more than pleased with the outcome!

Mrs G

Outstanding Service

Mr H & Miss G

Entirely satisfied!

Mr & Mrs F

Good service, clear and friendly.

Mr C & Miss E

Dear Jemma, thank you for your guidance in writing our wills. We felt extremely confident in your hands and are very pleased that our family will be certain of our intentions. Thank you very much!

Mr & Mrs P

I cannot express or put into words how, on our first meeting, you suddenly took all the pressure and worry from my shoulders, giving me absolute belief that you were working in my best interests with diplomacy, integrity and compassion (and some smiles). Anyone having you on their side will be winning in more ways than one.

Mr & Mrs B

Very fair price for a thorough and reliable service. Clear explanations are given and I’m always treated very well.

Mrs L

I use a full range of your legal services and I will continue to do so. I have referred other friends and colleagues with excellent service all round, thank you.

Mrs R

A big thank you to Jemma for her guidance and care

Mr & Mrs S

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I would not hesitate in recommending the practice to friends/family. The service I received was friendly and direct to the point. Very happy. Good luck for the future

Ms B

Excellent in every way!

Mrs C

Accessible, easy to understand and friendly but professional service. Good value and upfront costs.

Mr P

1st class service at a reasonable cost

Mr & Mrs D

I am very happy with the professional manner in which my difficult case was dealt with, Stephen put me at ease and explained everything clearly.

Mrs A

Thank you so much for your help and sensitivity and making it such an easy and unstressful process!

Mrs C

We appreciated offers of home visits due to our mobility problems. The reception girls are always most helpful and solicitors respond as quick as they are able to. Thank you.

Mrs G

I feel very comfortable using Thomson & Bancks with every visit and every task. Thank you.

Mr H

A great service, Emma was always so welcoming and friendly – being in Edinburgh I thought it may have been a problem, but with Emma’s efficiency that was not a concern.

Miss A

I have been delighted with the service I have received. You have replied to queries promptly, explained everything clearly and been kind, friendly and efficient throughout. Thank you.

Mrs T

I was reluctant to initiate a dental negligence claim, but having done so I received excellent support and advice throughout. Everything was dealt with promptly and the outcome was successful.

Mr W

Nothing more could be done to improve

Miss S

I have received excellent service for many years and have no reason to change

Miss F

We found the whole process of making our wills easy and every step was explained clearly and in a way we could understand.

Mr & Mrs B

Great service as always, we have used Thomson & Bancks for our last two property moves and we can’t fault you.

Mr H & Miss T

Thank you, you dealt with a difficult situation for us with sensitivity and professionalism.

Mr K

I was always dealt with in a courteous manner. Charges were explained at the outset. A very efficient and friendly service.

Mrs S

Matters were dealt with efficiently and as promptly as possible. Very friendly team, no problems at all. Thank you.

Mrs S

An extremely thorough and professional service; thank you!

Mr M

The service I received from Thomson & Bancks in updating my will was efficient and helpful.

Mrs B

Very satisfied with the professional service provided. We have used Thomson & Bancks before and will use them again.

Mr & Mrs M

All calls returned in a timely manner. Knowledgeable and professional staff. Would highly recommend, thank you.

Mr & Mrs D

Approachable, professional, efficient, sensitive and fairly priced. I would totally recommend.

Mrs. W

Thank you so much for your hard work and persistence with my case and for getting such an amazing outcome, it is truly appreciated.

Mrs L.

Fantastic service, great communication, very thorough and got the outcome I wanted, I would not hesitate to recommend this Company.

Mrs L.

Chrys Wall’s handling of my case was superb. Never once did she let me down, or delay in any way over the whole 12 months. Also, the receptionist was an absolutely delightful, cheery and welcoming ‘front of house’. Superb service in every way.

Mr L.

“We just wanted to say a big thank you for all your help and support over the past months – it has been a tough time and to be honest, we certainly could not have come through it all without your support and professionalism”.

Mrs D

“Thank very much indeed for all your help to myself and my family over many years and most of all over the past year since my husband’s death. Your friendly professionalism and advice has been of great support to us all.”

Mrs W

Thank you for your time & hard work on my late mothers estate, it really is very much appreciated.

I know she would be so very pleased that you have sorted things out for her.

Many thanks

Tim.

Stephen Cook handled my personal injury claim against my employer. His manner is both professional and empathetic. He fought very hard for my interests and final outcome, sometimes against very difficult odds. At all times I was kept “in the loop” by telephone, email or letter. He always had time for me and explained things clearly. I am so glad that I used Thomson & Bancks and cannot recommend them enough.

Mrs C

“Many thanks to you and your team for all your help and support throughout the last 2 years.”

Louise C.

“Thank you for your support and advice during my very difficult times. Thank you once more.”

Ellen M.

“Just to say, thank you for all your hard work and support. I am very pleased it is all sorted.”

Ann M.

“Thank you for all your hard work and effort at helping to make our move as smooth as possible. We were very impressed with your excellent communication and efficient and the way you kept us in the loop constantly. We would certainly recommend your services to others.”

Eddie K.

“During my career as an International banker I dealt with many lawyers and solicitors, but I have never before ticked Excellent to every question on your client satisfaction questionnaire.”

Thomas E.

“Excellent service, prompt. Efficient and Sylvia’s relaxed but confidence inspiring manner made it all seem so easy, well done.”

Peter F.

“Thomson and Bancks wound up my Father’s estate with efficiently and professionalism. Their friendly team made the ordeal so much easier than I thought. I would highly recommend their services.”

Jane D.

“Nothing has been too much trouble in helping me. You have always seen me when I have come into your office and you completed the paperwork quickly, accurately and efficiently.”

Paul H.

“Many thanks for all your help and hard work for helping us to buy our dream home.”

Andy J.

“Thank you for your advice and guidance with regards Beauchamp Rd. Very professional and friendly service of which I would highly recommend.”

Rod N.

“It was very good of you to help me so promptly and also thank you for the work of Stephen.”

David E.

“Sylvia dealt with our house sale with professionalism and efficient and managed to remove any form of stress from the whole process. Thank you.”

Philip K.

“I have always found everyone at Thomson and Bancks so helpful and friendly over the last fourteen years. I have always felt at ease and also being professional.”

Denise B.

“Local company ran by local people supporting local residents and local businesses in a friendly and professional manner.”

Steve

Our Solicitor was very helpful and kept us informed, and everything was done efficiently.

Mr D

“I felt at ease throughout the whole experience and I feel so grateful for that, thank you.”

Hilary B.

“All the staff I had communication with gave a very professional but also a personal service. All matters were dealt with as a priority and nothing was overlooked. An excellent service all-round and very good value.”

Walter L.

“Good, friendly service. Legal Jargon was explained clearly and in plain English.”

Gillian C.

We can honestly say it was a pleasure to do business with you.

Mr B

“I would just like to thank you so much for all that you have done, you were so lovely, helpful and very caring.”

Lynda D.

“Very efficient, professional service from all staff involved – will definitely use firm for any legal work in the future.”

Chris C.

“The service provided was excellent and put us totally at ease around the selling of our property. Advance identification of potential issues with our purchase have undoubtedly saved much heartache. Thank you.”

Martin A.

“Service was excellent. Sylvia Gillham was very helpful and did a brilliant job in what were sometimes difficult circumstances.”

David E

“Always had my best interest at heart, always put my mind at rest. Reliable and friendly company.”

Samantha W

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