We must now make clear our thanks to your practice for the way in which the matter has been dealt with. In particular, we wish to thank Chrys Wall who has been the rock to which we have often had to cling. Her response to correspondence has been exemplary, her common sense utterly reliable. Whenever we emailed her, there was a rapid response, often well outside office hours. Added to that her drafting was excellent pointing us in the correct direction time and again. Also, a word for her PA’s who always responded promptly and professionally to our contacts.
Lawyers are often given bad press, but in this case we feel that our fees were money well spent. Please pass on to Chrys our thanks and admiration for a job extremely well done.
May I take this opportunity to thank Chrys personally and Chloe for all your professional help with this divorce from start to finish. I cannot thank you enough and without question praise you for all your hard work, understanding and professionalism whilst dealing with this matter from start to finish. I would not hesitate to recommend you for your legal services.
Your support throughout the Conveyancing process for our sale and purchase was a breath of fresh air compared to recent experiences. It wasn’t simply the outcome that pleased us, which was always going to be ‘touch and go’, but more importantly it was the inputs and activity levels from you and your team that delighted us, which were the ultimate reason the outcome was achieved. We found Sylvia personally to be extremely responsive, pragmatic and cheerful in the face of adversity! It was also great to see how seamlessly you all worked together.
The experience I have had with Thomson and Bancks has been extremely positive and professional. I had every phone call answered and responded to. Not once did I have to ‘Chase up calls’. I was always made to feel my questions were important however small! My work was fairly uncomplicated but I felt valued at all times. Thank you for all your support and care to achieve the goals.
When life is challenged with personal obstacles, you don’t need further obstacles in terms of red tape and needless challenges in the support you choose from Professional services. Chrys Wall at Thomson and Bancks provided the kind of service I needed…. Efficient, Knowledgeable, and understanding. I value this kind of service because it’s one less thing to think about… I will use them again and recommend them to anybody needing private client support.
The level of service and support we have received from Sylvia Gillham and her secretary’s has been outstanding. My husband and I have moved house a number of times over the past 49 years, and this has been the best service we have ever received. We cannot recommend Thomson and Bancks, particularly Sylvia and her team, strongly enough.
Mr & Mrs B
Sylvia, I am delighted that our sale is finally finished!! We just wanted to thank you for your hard work. I know this sale has been a nightmare for you as well, with never ending enquiries… so I really appreciate the work you did and the communication through the process has been brilliant.
Mr & Mrs A
The Covid-19 pandemic this year has seen great upheaval for everyone. However I cannot praise more highly the efficiency in speaking to Kate Newbold, and indeed Kate’s more than swift action in resolving my request for a speedy resolution of the problem, all carried out with friendly professionalism at Thomson And Bancks.
I would like to just comment on the work of your assistants. I have been in contact with two due to a change of solicitor and both were excellent. They explain things clearly and in plain English, are friendly and efficient and have genuinely made a difficult time easier. Please pass on my thanks and appreciation.
Absolutely wonderful service as always. Emma and Louise were fantastic, always responsive to communications, friendly and professional. They really excelled at the job and I felt safe and supported. Highly recommend. Not to forget the receptionists who were always friendly and helpful. Considering this was such challenging times, what a stellar team.
I have found the conveyancing department of Thomson and Bancks A1. I don’t live locally but this was not a problem. I would like to thank you (Sylvia) for all of the hard work you put into the Legal Side of my move. I appreciate it wasn’t the easiest sale / purchase. If I should need a solicitor, I would certainly return to you. I would also recommend you to anyone who needs a conveyancing solicitor, not living in the Pershore area was not a problem. Again, many thanks for all of your hard work, it was a relief to be in such capable hands.
We first established contact with Sylvia back in mid-2006, since when this is the third transaction completed with a fourth in the pipeline. Always an efficient service with an excellent rapport which assists in managing stress. We have introduced parents to T&B and will be looking to finalise our wills and associated Powers of Attorney shortly. I think this highlights a very high degree of satisfaction.
Mr and Mrs A
I was executor of my father’s will. I live 200 miles away, so was in panic mode when he dies. Sarah Ingles was absolutely marvelous at explaining everything and doing all the legal stuff that was way beyond me! I must also mention Chris, her secretary, was also very helpful. Fees were reasonable. I would highly recommend you to anyone, and everyone.
I am a widow and have just moved house – rather daunting as I always relied on my husband to deal with any paperwork in the household. I needn’t have worried – I was so well looked after by all the staff I come into contact with. I was never made to feel foolish if I didn’t understand anything and everyone was friendly and reassuring. Emily Wort was amazing!!
I am a widow and have just moved house – rather daunting as I always relied on my husband to deal with any paperwork in the household. I needn’t have worried – I was so well looked after by all the staff I came into contact with. I was never made to feel foolish if I didn’t understand anything and everyone was friendly and reassuring. Emily Wort was amazing!!
Just in case any of my friends need a great team of Solicitors for conveyancing or any legal matter I can highly recommend Thomson & Bancks Solicitors. Sylvia Gillham and her team have just made a very complicated and stressful house move as smooth and efficient as I could have possibly wished for. We were always kept informed and all aspects of both purchase and sale were dealt with quickly and professionally. So if you’re looking for an excellent team…I can’t rate highly enough!
Mr & Mr H
Friendly and professional service at all times. We felt at ease and had complete faith in all of the staff. Even though at times I was constantly ringing, they never made me feel like a nuisance and pulled out all the stops to get us moved. Thank you to Sylvia and her team, you were all lovely.
Mr & Mrs L
I have always felt nervous when visiting solicitors, although my previous solicitor was a charming man. But when I was first met by Gina on coming to my first visit with your firm I was made very welcome and put at ease, then meeting Sarah Ingles I am extremely happy about the whole association.
Thomson & Bancks solicitors were recommended to me by a local estate agent. I was particularly impressed by their diligence, quality of legal advice and general professionalism throughout my purchase, even when I placed extra burdens on the firm! The quality and forms of communication cannot be faulted. The process of purchasing a property is very stressful, but Thomson & Bancks made it a pleasurable experience.
Our sale and purchase was not the easiest and at times traumatic, but Sylvia and her team were excellent and sympathetic at all times. Sylvia on more than one occasion went above and beyond her remit for which we were extremely grateful. It is we feel important to use local expertise when buying and selling and our experience with Thomson & Bancks LLP was second to none.
Thank you for the work you have done for our Lasting Powers of Attorney. Everything has been done just as we have wanted. It has been a great pleasure to meet with you and organise this documentation. It is a great comfort to know that these documents are now in order and ready for use if needs be. My wife and I are most grateful for your attentive care during the time you have been preparing the paperwork. Very many thanks for your advice and work.
I have recently been a client of Stephen Cook and would like to say that I found the service I received to be extremely professional and personal. From the onset to the final settlement I was treated with the utmost respect and courteousness and was kept fully informed of the progress and possible options open to me regarding my claim. The attention to detail was exceptional at all times, thank you.
After a slow and sometimes condescending service from a solicitor, I was introduced to Chrys Wall. She was very welcoming and immediately took all the worry, questions and concerned emotions from my shoulders. She was ‘always there’ and gave a professional, caring service, explaining everything in an understanding manner. Cannot praise her or her service enough.
I cannot express or put into words how, on our first meeting, you suddenly took all the pressure and worry from my shoulders, giving me absolute belief that you were working in my best interests with diplomacy, integrity and compassion (and some smiles). Anyone having you on their side will be winning in more ways than one.
Mr & Mrs B
Stephen Cook handled my personal injury claim against my employer. His manner is both professional and empathetic. He fought very hard for my interests and final outcome, sometimes against very difficult odds. At all times I was kept “in the loop” by telephone, email or letter. He always had time for me and explained things clearly. I am so glad that I used Thomson & Bancks and cannot recommend them enough.